Understand Your Small Business Bill

View the small and medium business bill below by simply moving your mouse over the coloured question marks to find out more about each section.

Use the tabs at the top to move between the pages.

Alternatively you can download this guide as a PDF.

Understand Your Small Business Bill 1 - Genesis Energy NZ
Identify if your bill is based on an actual or an estimated meter reading here.
Charges for your electricity usage.
Charges for your gas usage.
Pay your bill in full and on time to receive your 10% Prompt Payment Discount. Make a note of the due date stated in this panel to ensure you receive your discount.
Your Consumer Number helps us identify you in our system. If you contact us it will be useful to have this reference on hand.
For all your residential enquiries call us on this toll free number.
Watch this area for special promotional information.
At the bottom of each bill there is a detachable remittance slip. Please use this if you are sending payment by Freepost or over the counter.
Understand Your Small Business Bill 2 - Genesis Energy NZ
Your electricity energy usage at a glance.
Energy supply address, billing period and meter reading information.
A detailed description of your electricity usage. Rates are shown exclusive of GST.
Call this telephone number if you experience a fault or emergency.
This number is an industry reference and stands for Installation Control Point (ICP). An ICP is assigned by the network company to help identify each metering point on your property.
If you have any concerns about our service or wish to lodge a complaint you can find our contact details here.
Understand Your Small Business Bill 3 - Genesis Energy NZ
Call this telephone number if you experience a gas emergency. For faults refer to the faults telephone number on page 2.
This number is an industry reference and stands for Installation Control Point (ICP). An ICP is assigned by the network company to help identify each metering point on your property.
Your gas energy usage at a glance.
Energy suply address, billing period and meter reading information.
A detailed description of your gas usage. Rates are shown exclusive of GST.
Other transactions made from your account.
Laptop - Genesis Energy NZ

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