Understand Your Commercial & Industrial Bill

View the commercial and industrial business invoice below by simply moving your mouse over the coloured areas to find out more about each section.

Use the tabs at the top to move between the pages.

Alternatively you can download this guide as a PDF.

All customers - electricity and gas

Electricity only

Gas only

For Business Understand Your Bill 1 - Genesis Energy NZ
Your Account Number helps us identify your business in our system. If you contact us, it will be useful to have this reference close at hand.
For all account enquiries, contact your Account Manager.
Previous account summary showing your last invoice/statement.
Charges for your current usage.
Pay your bill in full and on time to receive your 10% Prompt Payment Discount. Make a note of the due date stated in this panel to ensure you receive your discount.
Watch this area for news and promotions.
At a glance, you can see the status of any current and overdue balances against your account. The DAYS indicator allows you to clearly see any overdue balances that require immediate attention.
At the bottom of each bill there is a detachable remittance slip. Please use this if you are sending payment by Freepost or over the counter. Internet banking payments may also be made to the bank account number
For Business Understand Your Bill 2 - Genesis Energy NZ
The Grand Total provides a summary of your usage and outstanding balances for the amount.
Summary of your LPG Account by site, showing payments, consumption and current charges.
Summary of your reticulated gas account by site, showing payments, consumption and current charges.
Summary of your electricity account by site, showing payments, consumption and current charges.
For Business Understand Your Bill 3 - Genesis Energy NZ
Your Customer site name e.g. Shop name.
Your Customer reference e.g. Shop number
the telephone number to call if you receive a fault emergency.
This Installation Control Point (ICP) number is an industry reference assigned by the network company to help identify each metering point on your property.
Energy supply address and billing period.
A detailed description of your electricity usage. Rates are shown exclusive of GST.
For Business Understand Your Bill 4 - Genesis Energy NZ
Your Time of Use electricity at a glance.
Your Customer site name e.g. Shop name.
Your customer reference e.g. Shop number.
The telephone number to call if you experience a fault emergency.
This Installation Control Point (ICP) number is an industry reference assigned by the network company to help identify each metering point on your property.
A detailed description of your Time to Use energy charges. Rates are shown exclusive of GST.
A detailed description of your network charges. Rates are shown exclusive of GST. Your network company will also appear. e.g. Powerco Ltd.
A detailed description of your service charges and levies. Rates are shown exclusive of GST.
A table showing your twelve highest demand peaks, date and times, for the year to date.
For Business Understand Your Bill 5 - Genesis Energy NZ
Your Customer site name e.g. Shop name.
Your customer reference e.g. Shop number.
The telephone number to call if you experience a fault emergency.
This Installation Control Point (ICP) number is an industry reference assigned by the network company to help identify each metering point on your property.
Details of payments received since your last bill.
For Business Understand Your Bill 6 - Genesis Energy NZ
Your gas energy usage at a glance.
Your Customer site name e.g. Shop name.
Your customer reference e.g. Shop number.
The telephone number to call for all gas emergencies only. For faults, refer to the Customer Service number on page 1.
This Installation Control Point (ICP) number is an industry reference assigned by the network company to help identify each metering point on your property.
A detailed description of your gas usage. Rates are shown exclusive of GST.
For Business Understand Your Bill 7 - Genesis Energy NZ
Your Customer site name e.g. Shop name.
Your customer reference e.g. Shop number.
The telephone number to call for LPG emergencies.
The site identifier to help identify each LPG site on your property.
Laptop - Genesis Energy NZ

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