• Tips and tricks
  • 4 Apr 2022
  • 7 min read

Use your heat pump efficiently this winter

How to use a heat pump efficiently to save money

Given that heating can account for over 35% of our winter power bill, choosing the best option to heat your home is important.

Over 25% of all New Zealand households now use a heat pump, making them New Zealand's third most popular heating solution.

Heat pumps are a very cost effective alternative to traditional electric heating options because they move - rather than generate - heat (1). They are the most energy efficient and cost effective electric way to keep your home warm and dry during the cooler months.

In order to get the most out of your heat pump, it's important to know that one size does not fit all. Choosing the right model for your space, using it correctly and regular maintenance could see you saving on those winter power bills for years to come.

Below we cover some things to look for if you're purchasing a new heat pump. And, if you already have one, we give you eight tips for the best way to use a heat pump efficiently during winter.

How does a heat pump work?

Heat pump's heat a home by extracting warmth from outside, transferring it into your home. When it's warm outside, it reverses directions and acts like an air conditioner, removing heat from your home.

Heat pumps are an efficient way to heat your room during winter. They usually take around 10-20 minutes to bring a room up to temperature, and maintain it easily.

Split-system heat pump

The most popular and simple-to-install system in New Zealand is the single split system, designed to heat only one room, usually your living area. If you choose the right size, and placement, it'll warm your whole house. They're particularly good for open plan living areas.

Illustration of split-system heat pump
Illustration of split-system heat pump

Ducted multi-heat pump system

These have a vent in every room and are ducted through the ceiling. They're less intrusive, but they're expensive to install. The cost of a ducted heat pump is $15,000 or more for an average sized 150m² home.

  • Excess warmth from your heater is distributed to rooms via a super efficient inline ducting fan
  • Via a filtered eave inlet your home is ventilated with a small amount of drier air to offset the moisture build-up (from cooking, drying, clothes, showering etc)
  • Free, filtered warm air is automatically harvested from your roof space to offset heater costs. (Note: Summer Mode disables this function)
  • Rooms are warmed as air circulates around the house continuously, and persistent condensation is gone  
Illustration of ducted multi-heat pump system
Illustration of ducted multi-heat pump system

Do heat pumps really save money?

Heat pumps are efficient in cold weather. Using a heat pump can save you money compared to other forms of heating.

A heat pump's running costs depend on how long you use it and its energy output. According to energywise.govt.nz, a heat pump used 6 hours per day for 6 months of the year with an energy output of 6KwH will cost around $400 per year to run.

So, if you use a heat pump instead of an equivalent electric heater in your living space can save you around $500 a year.

But oil or fan heaters do have their places in your home, particularly for heating small spaces, such as a study, or a bedroom for short periods of time.

Seven ways to save money using your heat pump

  • The best way to use a heat pump is to keep the setting low (18ºC or - 20ºC). Don't set your heat pump to the maximum – it won't heat the room any quicker, but it will use more energy. Programme it to turn on 15 minutes before you need it instead.*
  • Clean both your indoor and outdoor heat pump filter regularly – at least once a year. It's simple and quick to do this yourself unless the placement of the outside unit is difficult to get to.
  • Only heat the space you're using. Don't have heat pumps going in bedrooms or in rooms you're not using.
  • Turn off your heat pump when it's not in use. It can run for as long as you need, but make sure you switch it off when you're not using it.
  • Close doors and curtains to keep the heat in.
  • If you can, get your house insulated. The better insulated your home, the better it will hold the heat and the more energy efficient the heat pump will be.
  • Use the timer function to heat the space 15 minutes before you use it, or invest in a Smart WiFi controlled heat pump so you can control it remotely using an App on your Smart phone.

* The recommended temperature is 18ºC or 20ºC for children, or the elderly, and 16ºC for bedrooms overnight (2).

Woman adjusting heat pump
Woman adjusting heat pump

Tips for choosing a heat pump

Heat pumps may be an efficient way to use electricity to heat your home, but you do need to select the correct heat pump for your home.

Look for the energy star rating

The Energy Star rating helps to demonstrate your heat pump's efficiency. The lowest energy efficient heat pumps available in New Zealand are 250% efficient (they give $2.50 heat for every $1 of electricity used). The most efficient models on the market are over 500% efficient.

ENERGY STAR® qualified heat pumps use up to 30% less energy compared to a non-qualified model (3). They may cost more upfront to purchase, but it could save you up to $150 each year on running costs.

Choose the correct sized model

Having the correct sized unit for your space and level of insulation is important. Too small and the heat pump will use more energy trying to keep the space warm.

Too large and it'll be less efficient as you'll have to keep switching the unit off to stop it from overheating.

What sized heat pump you'll need is based on:

Where you live – some heat pumps do not perform as well in the cold, so if you regularly get below -5ºC outside, you need to choose one that will perform well, or the unit will spend excess energy defrostingClimate – seaside or geothermal areas need protection against corrosionThe house's level of insulationHow many windows there are

As a rough guide, in an insulated house you'll need a heat pump with 120 Watts per m2. In a less insulated house choose around 150 Watts per m2.

How much does it cost to install a heat pump?

Heat pump installation cost can cost between $750 to $1350 for a single system. This can be up to half the cost of the unit again, but good installation is critical to energy efficiency.

Make sure your installer complies with the (4) EECA good practice guide to heat pump installation. Don't be afraid to shop around.

Where you position the heat pump is key

Get the outside unit placement right

The outside unit needs good airflow, as much winter sun and as little frost as possible. They need to be protected from elements that might cause corrosion, such as sea spray.

South facing walls are not ideal for the outside unit. Also avoid positioning it under decking or other areas where the air doesn't circulate freely.

The units can be noisy so take this into consideration when choosing where you put them.

The indoor placement

Heat pump units come in three types: high-wall, floor-mounted console or ceiling cassettes.

Floor-mounts are the best for quick heating, but you need to have the floor space and they can't be blocked by furniture.

High-walls are also a good option and newer models are getting less and less obvious on your wall.

A ceiling cassette, where the indoor unit is mounted into the ceiling, is an option if you lack or floor space.

(1) energy.gov

(2) genless.govt.nz

(3) genless.govt.nz

(4) consumer-nz-assets.s3.amazonaws.com

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