Say goodbye to estimated readings forever with a Genesis Advanced Meter.^
This advanced piece of technology tells us your exact energy usage without the need for a meter reader coming to your home. Plus you can still check your own reading anytime you prefer. And everything links to Energy IQ so you can always keep track of exactly how much energy you're using.
^We may need to provide estimated readings and/or visit your property if we are unable to remotely communicate with your meter, if technical issues occur or for maintenance and auditing purposes.
Sometimes you may experience issues where your meter may not be able to communicate remotely and you will still continue to have a meter reader attend your property. As part of our terms and conditions of supply, we plan to read the meter(s) at least once every two months. You will need to provide us safe and unobstructed access to the metering equipment.
How to Read Your Advanced Meter
It's super easy.
- Your Advanced Meter's screen will automatically change its display every eight seconds. To stop the screen changing, just press the ‘SELECT' button.
- Your meter reading will appear on the screen.
Got more than one price plan (i.e. ‘Anytime' and ‘Controlled')? Just repeat the steps above until you've got all the different meter readings.
What those letters and numbers are on its screen:
Every eight seconds, the info displayed on your Advanced Meter's screen will change – in this order:
If you switch off your main electricity switch we won't be able to read your Advanced Meter remotely and may need to provide you with estimated meter readings until your electricity is switched back on.