Genesis Energy - Self-Service Saver Plan Terms and Conditions (Electricity & Gas)

1. To be eligible for Self-Service Saver North Island Plan ("Offer"), you must:

(a) be a new Genesis Energy residential electricity or natural gas customer (or an existing residential Genesis Energy customer whose electricity or gas supply (as applicable) is with a different energy retailer), excluding pre-paid and LPG customers;

(b) be in the following networks:

  • For electricity: All networks across the North Island.
  • For natural gas: NGCD/Vector Whangaparoa, UNLG Auckland, NGCD Hamilton, NGCD Waikato, NGCD Waikato East, NGCD Tauranga, PowerCo Taranaki, PowerCo Manawatu and Horowhenua, GasNet Wanganui, GasNet Marton and Bulls, PowerCo Hutt Valley and Porirua, PowerCo Wellington.

(c) in relation to the supply of electricity (if applicable):

  • be on a standard single-phase residential connection and are not on an embedded network;
  • not be on 2 to 8kVa load groups for your electricity supply;

(d) switch your electricity and/or natural gas supply (as applicable) to Genesis Energy from 15 June 2015 and:

  • sign up to a 12-month fixed term electricity, natural gas or Dual Fuel (as applicable) plan ("Plan"), which will commence from the start date of electricity and/or natural gas supply (or for Dual Fuel customers, from the date that electricity and natural gas supply has commenced) as shown on your Genesis Energy bill;
  • pay your energy bills by recurring variable direct debit from your bank account; and
  • receive by email your energy bills (as a pdf attachment) and other promotional communications.

If it is subsequently found that you do not (or no longer) meet the above eligibility criteria or if you move house, Genesis Energy may remove you from the Offer. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered Genesis Energy's standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply.

2. The Offer includes:

  • Fixed promotional electricity and/or natural gas prices (as applicable) (the per unit variable charge and daily fixed charge) during the 12-month term of the Plan; and
  • 10% prompt payment discount when you pay your bill in full via variable direct debit on or before the due date on your bill.
Exclusions & Early Terminations