Residential
Products
Electricity
Bottled Gas
Natural Gas
Dual Fuel
Solar
Electric Vehicles
Get More
Offers and Rewards
Energy IQ
Power Shout
Flybuys
Services
Moving House
New Build
Bottled Gas Monitoring
Get Connected
Billing & Payments
Plans & Pricing
Usage Reports
Get great offers & rewards when you join Genesis
Sign up now
Business
Products
Dual Fuel
Electricity
Electricity Insights
Natural Gas
LPG Bottled Gas
Request a quote
Solutions
Small Business
Medium Business
Large Business
Trade Connections
Bottled Gas Monitoring
Hospitality
Productivity Services
Account Management
Order Gas
Billing
Contact Sales
Resources
Energy Tips
Metering
Moving Business
EIEP Agents
Rural
Offers
Farm Source
Farmhouse
Farmlands
Ruralco
Request a quote
Services
Energy IQ
Metering
Contact Rural Experts
Pricing & Plans
For Dairy.
The innovative plan exclusively for Farm Source dairy farmers.
Find out more
About Us
With you. For you.
Sustainability at Genesis
Caring for our Environment
School-gen
School-gen Trust
Energising Community Investment
Powering Emirates Team New Zealand
About us
About Genesis
Genesis Blog
Genesis News Hub
Careers
Generation & LPG Assets
Assets
Rivers, Lakes and Rainfall
Working Close to Genesis Assets
Reticulated LPG Assets
Entry onto Genesis Property
Investors
Corporate Governance
- Board of Directors
- Executive Team
- Governance Documents
Reports and Presentations
Market Announcements
Investor Questions
Share Performance
Financial Calendar
Annual Shareholder Meeting
Dividends
Contact & Support
Emergencies
Outages
Security Alerts
Resolution Process
Medically Dependent
Caring for our customers
When times are tough, we’ll listen. We have a dedicated support team to help you with controlling and managing your power bill. We also support the medically dependent.
How we can help
Join
Energy IQ
Genesis Energy Rewards Price Park 12 offer – Terms and conditions as at 12 June 2017
Offer details
To be eligible for the Price Park 12 Plan ("Offer"), you must:
be a new Genesis Energy residential electricity customer;
be on a standard single-phase residential connection and not a pre-paid customer, on an embedded network or a 2 to 8 kVa connection;
sign up to the Offer before 22 August 2017;
The Offer includes fixed electricity prices (only the per unit variable charge and daily fixed charge are fixed) during the 12 month term of the Plan, which will commence from the date you accept the Offer either online or by phone through our Customer Excellence Centre.
Rewards Offer – you can select one Reward from the options set out below when you sign up to Price Park 12:
A bill credit of $125 to be applied to your first electricity bill; or
Fly Buys points – a one off payment of
i. 500 Fly Buys Bonus Points and 2x Fly Buys Multiplier on spend for the 12 month plan (multiplier does not apply to bonus points); or
Gift Cards:
i. One $100 Gift Card from either New World, Z or Noel Leeming
ii. New World, Z or Noel Leeming terms and conditions apply
Eligibility, Exclusions, Termination and Expiry
Price Park 12 plan excludes natural gas or LPG supplied to you by Genesis Energy;
Existing Genesis Energy electricity customers are not eligible for the Rewards Offer;
The pricing provided under the Offer is based on your location, meter type and configuration. If it is subsequently found that you do not (or no longer) meet the above eligibility criteria or if you move house, Genesis Energy may remove you from the Offer. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered (as applicable) Genesis Energy's:
standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply; and/or;
If, before the end of the term, you:
switch from, or stop getting your energy supply from Genesis Energy;
change your meter type or configuration;
change address;
voluntarily move from your Plan to Genesis Energy's standard pricing or another plan,
Genesis Energy may charge you an early cancellation fee:
if the Offer and/or Plan includes any bill credits, of up to the value of the bill credit provided by Genesis Energy to you upon both acceptance of the Offer and any subsequently received; or
in all other cases, of $150 (including GST) per fuel type.
If Genesis Energy is unable to supply the applicable energy at your new address, Genesis Energy will not charge you an early cancellation fee.
Fixed prices do not apply:
if Genesis Energy discovers an error in the prices;
to Genesis Energy's special fees and charges;
to any government, regulatory, changes in network charges, industry body or Electricity Authority levies and/or charges
if any information you gave us is incorrect;
if any information relating to your meter type is incorrect;
if your meter type or pricing plan changes; and/or
unless stated otherwise, if you move home, in which case the standard prices for the network, meter type and pricing plan for your new home will apply for the remainder of the term.
At the expiry of the Plan, you will be charged the standard applicable prices in effect at that time.
General
This Offer is not available in conjunction (in part or in whole) with any other offer from Genesis Energy unless previously agreed to.
This Offer is not transferable, refundable or redeemable for cash.
Genesis Energy reserves the right to amend these terms and conditions in any way up to the expiry of this Offer.
If these terms are inconsistent with any of Genesis Energy's other applicable terms and conditions as set out below, then these terms will prevail to the extent of any inconsistency, except to the extent that these terms are inconsistent with Genesis Energy's Standard Terms and Conditions, then those Genesis Energy's Standard Terms and Conditions will prevail.
All new customer applications are subject to a credit check.
A 0.7% processing fee applies to each credit or debit card transaction.
If the Offer and/or Plan includes any bill credits, only one bill credit will be credited per customer and/or per home during the Offer period.
Entry into this Offer implies full acceptance of all the terms and conditions of the Offer.
Genesis Energy's Standard Terms and Conditions apply and, where applicable, Genesis Energy's LPG Terms and Conditions, Genesis Energy's Direct Debit and/or Credit Card Terms and Conditions; Genesis Energy's Fly Buys Standard Terms and Conditions will also apply. Please refer to
https://www.genesisenergy.co.nz/genesis-terms
for further terms and conditions that may also apply to this Offer. Any changes to any such applicable terms and conditions during the period of your fixed term will not take effect until after your initial fixed term has expired, unless such changes are imposed by law.