Price Park 12 Offer Terms and conditions as at 8 May 2018

Offer Details

To be eligible for the Price Park 12 offer ("Offer"), you must:
1. be either:
  1. a new Genesis Energy residential electricity or natural gas customer; or
  2. an existing residential Genesis Energy natural gas customer not currently on a fixed term plan (including a Gas Value Plan) or an existing residential Genesis Energy LPG or electricity customer; or
2. in relation to electricity (if applicable), be on a standard single-phase residential connection and not on an embedded network or on a 2 to 8kVa load group;
3. sign up from 8 May 2018 to:
  1. a 12 month fixed term Flexi plan for electricity; and/or
  2. a 12 month fixed term Flexi plan for natural gas (each, a "Plan").
The Offer includes fixed electricity prices and/or natural gas prices (as applicable) (only the per unit variable charge and daily fixed charge are fixed) during the 12 month term of the Plan, which will commence from the date you accept the Offer either online or by phone.
The Offer includes either:
1. a credit to your applicable bill as follows:
  1. in the case of adding an electricity Plan only, a one-off bill credit of $100 (including GST) to be applied to your electricity bill; or
  2. in the case of adding a natural gas Plan only, a one-off bill credit of $50 (including GST) to be applied to your natural gas bill; or
  3. in the case of adding both an electricity Plan and natural gas Plan, a one-off bill credit of $100 (including GST) to be applied to your electricity bill and a one-off bill credit of $50 (including GST) to be applied to your natural gas bill;
This Offer expires on 30 September 2018

Eligibility, Exclusions, Termination and Expiry

Price Park 12 plan excludes LPG supplied to you by Genesis Energy;
The pricing provided under the Offer is based on your location, meter type and configuration. If it is subsequently found that you do not (or no longer) meet the above eligibility criteria or if you move house, Genesis Energy may remove you from the Offer. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered (as applicable) Genesis Energy's:
1. standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply; and/or
2. standard pricing for your natural gas or LPG region on its standard terms and conditions of energy supply.
If, before the end of the term, you:
1. switch from, or stop getting your energy supply from Genesis Energy;
2. change your meter type or configuration;
3. change address; other than as required in the offer;
4. voluntarily move from your Plan to Genesis Energy's standard pricing or another plan
Genesis Energy may charge you an early cancellation fee of $150 (including GST) per fuel type.
If Genesis Energy is unable to supply the applicable energy at your new address, Genesis Energy will not charge you an early cancellation fee.
Fixed prices do not apply:
1. if Genesis Energy discovers an error in the prices;
2. to Genesis Energy's special fees and charges;
3. to any government, regulatory, changes in network charges, industry body or Electricity Authority levies and/or charges
4. if any information you gave us is incorrect;
5. if any information relating to your meter type is incorrect;
6. if your meter type or pricing plan changes; and/or
7. unless stated otherwise, if you move home, in which case the standard prices for the network, meter type and pricing plan for your new home will apply for the remainder of the term.
At the expiry of the Plan, you will be charged the standard applicable prices in effect at that time.

General