Genesis Energy – PriceLock 17 Plan - Terms and Conditions

  1. To be eligible for the PriceLock17 Plan ("Offer"), you must be a selected existing Genesis Energy residential customer;
    1. for electricity Customers who:
      1. are on a standard single-phase residential connection:
      2. are not on an embedded network;
      3. are in one of the following electricity networks: United Networks (Waitemata), Vector (Auckland), WEL Network (Waikato), Powerco (Taranaki, Manawatu, Thames Valley) and Wellington Electricity (Wellington);
    2. for reticulated natural gas Customers in select regions;
    3. for dual fuel Customers:
      1. meet the eligibility criteria for electricity and natural gas Customers
  2. Customers set out in clause 1 must sign up to a 24 months price plan ("Plan") for the supply of electricity and/or natural gas within the specified timeframe on the Offer letter.

    If it is subsequently found that you do not meet the above eligibility criteria, Genesis Energy may remove you from the Offer. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered Genesis Energy's standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply. At the expiry of your current plan, you will be charged the standard applicable prices in effect at that time.
Exclusions & Early Termination