Price Park 24 offer – Terms and conditions as at 1 December 2017

Offer details

To be eligible for the Price Park 24 Plan ("Offer"), you must:
1. be:
  1. a new Genesis Energy residential electricity or natural gas customer, excluding pre-paid customer; or
  2. an existing Genesis Energy natural gas customer not currently on a fixed term plan (including a Gas Value Plan) or an LPG customer; or
  3. an existing residential customer selected by Genesis Energy as eligible for this Offer;
2. in relation to electricity (if applicable), be on a standard single-phase residential connection and not on an embedded network or on a 2 to 8kVa load group;
3. sign up from 1 December 2017 to:
  1. a 24 month fixed term PricePark electricity plan; and/or
  2. a 24 month fixed term PricePark natural gas plan
  at your primary residence (each, a "Plan").

The Offer includes fixed electricity prices (only the per unit variable charge and daily fixed charge are fixed) during the 24 month term of the Plan, which will commence from the date you accept the Offer either online or by phone through our Customer Excellence Centre.

The Offer includes either:

A credit to your applicable bill as follows:
1. in the case of adding an electricity Plan only, a one-off bill credit of $200 (including GST) to be applied to your first electricity bill; or
2. in the case of adding a natural gas Plan only, a one-off bill credit of $100 (including GST) to be applied to your first natural gas bill; or
3. in the case of adding both an electricity Plan and natural gas Plan, a one-off bill credit of $200 (including GST) to be applied to your first electricity bill and a one-off bill credit of $100 (including GST) to be applied to your first natural gas bill;
fixed promotional electricity and/or natural gas prices (as applicable) (the per unit variable charge and daily fixed charge) during fixed term of the applicable Plan;
A prompt payment discount as follows:
1. i. if you are under a Plan for one of the fuel types (either an electricity or natural gas Plan), a 10% prompt payment discount on you bill when you pay you bill in full and on time; and
2. an additional 5% dual fuel discount on your bill if you are under a Plan for both fuel types (both an electricity Plan and a natural gas Plan) when you pay in full and on time.
a 2x Fly Buys multiplier on top of the standard Fly Buys earn rate (the standard earn rate is 1 point for every $50 you spend with Genesis Energy) for 12 months.

This Offer expires on 31 January 2017

Eligibility, Exclusions, Termination and Expiry

Fly Buys multipliers will only apply to every $50 you spend on energy with Genesis Energy, as billed by Genesis Energy (excluding bonus points) while:
1. You remain a Genesis Energy residential customer;
2. You remain in the applicable plan;
3. You remain a Fly Buys member;
4. Genesis Energy remains a Fly Buys partner; and
5. You don't move to a buying group or embedded network, or become a pre-paid customer.
The Fly Buys multiplier under this Offer is not available in conjunction with any other offer.
Price Park 24 plan excludes LPG supplied to you by Genesis Energy;
The pricing provided under the Offer is based on your location, meter type and configuration. If it is subsequently found that you do not (or no longer) meet the above eligibility criteria or if you move house, Genesis Energy may remove you from the Offer. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered (as applicable) Genesis Energy's:
1. a. standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply; and/or
If, before the end of the term, you:
1. switch from, or stop getting your energy supply from Genesis Energy;
2. change your meter type or configuration;
3. change address;
4. voluntarily move from your Plan to Genesis Energy's standard pricing or another plan
Genesis Energy may charge you an early cancellation fee:
1. if the Offer and/or Plan includes any bill credits, of up to the value of the bill credit provided by Genesis Energy to you upon both acceptance of the Offer and any subsequently received; or
2. in all other cases, of $150 (including GST) per fuel type.
If Genesis Energy is unable to supply the applicable energy at your new address, Genesis Energy will not charge you an early cancellation fee.
Fixed prices do not apply:
1. if Genesis Energy discovers an error in the prices;
2. to Genesis Energy's special fees and charges;
3. to any government, regulatory, changes in network charges, industry body or Electricity Authority levies and/or charges
4. if any information you gave us is incorrect;
5. if any information relating to your meter type is incorrect;
6. if your meter type or pricing plan changes; and/or
7. unless stated otherwise, if you move home, in which case the standard prices for the network, meter type and pricing plan for your new home will apply for the remainder of the term.
At the expiry of the Plan, you will be charged the standard applicable prices in effect at that time.

General