Price Fix 24 Plan - Terms and conditions

  1. To be eligible for the Price Fix 24 Plan ("Offer"), you must be:
  1. a selected existing Genesis Energy residential customer;
  2. on a standard single-phase residential connection and are not on an embedded network; and
  3. sign up to a 24 months price plan ("Plan") for the supply of electricity and/or natural gas within the specified timeframe on the Offer letter.

If it is subsequently found that you do not meet the above eligibility criteria, Genesis Energy may remove you from the Offer. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered Genesis Energy's standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply.

Exclusions & termination