Power Shout Terms and Conditions as at 07 May 2019

Offer Details

This offer is for your primary electricity residence only (excludes gas and LPG).

This offer is for electricity only.

This offer includes a free period of electricity for a period of time as notified to you by Genesis Energy, or, if applicable chosen by you (following an offer by Genesis), during a term as notified to you by Genesis Energy, on a day which may be chosen by you, or, notified to you by Genesis Energy (whatever the case may be) (each, a Free Period). The availability of a Free Period to you from Genesis Energy from time to time constitutes an Offer.

Eligibility

Redemption and Expiry

Changing your selected Free Period

General

Entry into an Offer implies full acceptance of these terms and conditions and any additional terms and conditions of the Offer.
You will receive a credit for the electricity you use during your Free Period. The credit will apply following your Free Period and you will receive a credit for all applicable electricity charges which may apply for that applicable Free Period. The credit will include daily fixed charges, or apportioned thereof where applicable, and variable usage charges but excludes any special charges.
Fixed charges and Variable use charges vary and are based on your current pricing at the time of your Free Period.
Charges associated with your Free Period will be charged to your account and appear on your bill in your usual monthly billing cycle and must be paid by you in accordance with your standard payment terms. These will be then credited to your account within 30 days following your Free Period and will appear on your next applicable bill.
Except as described in clause 7 above, the Offer is not transferrable, refundable or redeemable for cash.
Genesis Energy reserves the right to amend these terms and conditions in any way and at any time.
If, for whatever reason, your electricity usage information during any Free Period is not available, if there is a power outage during your Free Period, your credit for the applicable Free Period will be estimated. The actual credit amount will be at Genesis Energy’s sole discretion.
If there is a power outage during your Free Period, in order to receive a credit, you must call Genesis Energy with the details of the outage.
To receive any credit you must be a current Genesis electricity customer and your account must be active at the time of the credit.
All decisions of Genesis regarding this Offer are final and no correspondence will be entered into.
Only one Offer per account.
Any Free Period is at Genesis Energy’s sole discretion.
Your entitlement to this offer is conditional on you having made regular, satisfactory payments, on time. Genesis reserves the right to withdraw this offer from any customer who has had multiple overdue accounts or issues with payment.
Genesis reserves the right, in its sole discretion, to cancel, terminate, withdraw, modify or suspend the Offer (or any part of the Offer, including any Free Period, or invalidate any customers from the Offer (or any Free Period), at any time without prior notice.
In addition to these terms and conditions, the Genesis Energy Standard Terms and Conditions apply. If these terms are inconsistent with any of Genesis Energy’s other applicable terms and conditions as set out below, then these terms will prevail to the extent of any inconsistency, except to the extent that these terms are inconsistent with Genesis Energy’s Standard Terms and Conditions, then those Genesis Energy’s Standard Terms and Conditions will prevail.
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COVID-19 UPDATE

Power Shout Terms and Conditions as at 07 May 2019

Offer Details