To be eligible for this Offer you must meet the eligibility criteria. E.g. 

1. be an existing Genesis Energy residential electricity customer at the offer date;
2. have your primary electricity residence with Genesis Energy;
3. have a smart meter installed at your property with regular half hourly daily reads; and
4. have received an invitation to participate in this Offer by way of an email or letter from us.

If you did not receive a Power Shout this time, do not worry as there will be more to come.

If you’ve received an invitation you can redeem the offer online at www.genesisenergy.co.nz/powershout.  If you received an email, please use the link there, as it will take you straight to the Power Shout page and you won’t need to login If you received a letter, just enter you customer number and 4-digit code which will be at the bottom of the letter you received. 

The offer is open until 31 July 2018, for either;

• Morning (6am to 10am),
• Midday (10am to 2pm),
• Afternoon (2pm to 6pm),
• Evening (6pm to 10pm)

Provided you have received an invitation to participate in this Offer by way of an email or letter from us.  The day that you choose must be in the future (cannot be a past date and time).
 

We understand that things can change. If for any reason you want to re-schedule your Power Shout you change it using up until midnight the day before your scheduled time and day.

Power Shouts are our way of thanking you for being a Genesis customer, every time we do it will be for a different amount of time. We’ll let you know how much free electricity you can expect to receive in the invitation.

Unfortunately not, as we gathered all the data prior to the promotion starting.  You are welcome to take up one of our Home Moves offers.

Unfortunately once your chosen Power Shout date has passed we cannot change it. However there will be more Power Shouts in future.

Your Power Shout credit will be indicated in green on your Usage History charts in the Energy IQ app and desktop version. It can take up to 7 days for this to show.

Your usage will still be invoiced as per usual, then a credit will be applied to your bill within 30 days of the Power Shout choice.
 

The offer is only for your primary electricity residence which can only be one per account.

All the electricity you use during your power shout period will be credited back to your account - so you will get this for free. However, remember you should always use your energy responsibly. Find out more here about how you can keep safe during your Power Shout.