It's our shout.

The electricity's on us.

Our customers are special to us, so wherever we can we like to give them a Power Shout. A Power Shout is free electricity on us. It’s a gift to say thank you for being with Genesis.

How Power Shout works:

We contact eligible Genesis customers telling them they have a Power Shout.
Follow the instructions to book your Power Shout for a day and time slot that suits you. We know that things can change, so after you’ve scheduled your Power Shout you can change your booking up until midnight the day before your selected time and day.

Whatever electricity you use during your Power Shout will be credited back to you. Due to the billing cycle, the credit might not show up on your next statement. If you don't see it - it will certainly be on the next statement following.

Remember always use energy responsibly during your Power Shout.


Don't miss out.
Power Shouts will happen throughout the year. If you’re a Genesis customer, simply give us your email address in your contact details in Energy IQ and we’ll let you know when your next Power Shout is.


Who is eligible for a Power Shout?
Where do I go to get my Power Shout?
When can I have my Power Shout?
I have picked a date for my Power Shout, and I need to change it.
Does the amount of free electricity I receive for each Power Shout change?
If I move addresses, can I transfer my Power Shout to my new address?
I forgot about my free power period, can I change it as I wasn’t home?
Why can I not see my Power Shout credit in Energy IQ?
I only got the offer for one of my properties, what about the others?
How much free power do I get?
Power Shout Terms and Conditions apply.