The best energy user profile for you and your household will vary depending on how much electricity you use. We’ve explained the difference between our two residential electricity energy user profiles below to help you decide.
You can change the energy user profile once every 12 months, and we’ll also monitor your usage over time and send you an annual Energy User Profile Check.
The pricing for both of these energy user profiles is made up of a daily fixed charge and a variable charge or charges. A variable charge is the cost of the amount of electricity you use, whereas the daily fixed charge covers the fixed cost of supplying energy to your property.