Need to order a refill?
If you're already a customer you can order your 45kg LPG gas bottle refill in minutes through My Account or the Genesis Energy Mobile App. We'll arrange the delivery within 4 working days, excluding weekends and public holidays. For urgent deliveries, please give us a call on 0800 300 400
Alternatively you can order a refill by completing this form.
When to order refills
- Check the indicator on a regular basis. If using for heating, check every second day during winter.
- Check the indicator 12 hrs after its turned red (without any appliances turned on).
- If it's still red after then you need to order a refill.
*May be green or clear when there is gas