One Bill puts an end to multiple energy bills

If you have more than one property or utility type and currently receive multiple bills from us, One Bill* might be of interest to you.

One Bill conveniently rounds up your energy bills and provides a handy one-page summary showing the total due for them all, which means*:

  • you'll have fewer bills to open and file
  • you can make just one payment
  • budgeting will be easier

Plus with One Bill you get to choose whether you group all or just some of your properties or utilities.

You can sign now by filling in the form below, or by calling the appropriate Customer Care Team, Monday to Friday, 8am – 8pm, on the numbers below;

  • Residential team 0800 300 400
  • Business team 0800 600 900
  • Premier team 0800 600 902

Just have a copy of all your current individual Genesis Energy bills handy. We'll need to know your consumer numbers which can be found on the top right hand side of your bills.

 
Your first name is required
First Name is required.
Your last name is required
Last Name is required.
Your Daytime Phone Number is required
Daytime Phone is required.
Your email address is required
Email Address is required.
Your address is required
Address to send your One Bill to is required.
Please indicate how you would like to receive your One Bill
How would you like to receive your One Bill? is required.
Please indicate which method you would prefer
Which payment method do you prefer? is required.
How many accounts would you like to combine? is required.
Your 10 digit customer number is needed
1st customer number is required.
Your 10 digit customer number is needed
2nd customer number is required.
Please accept the terms and conditions
I confirm that the information provided is accurate and that I have authority to make changes on all of the above listed accounts. I have read and accept the One Bill Terms and Conditions is required.

Fields marked with an * are required for submission.

First Name*:
Last Name*:
Daytime Phone*:
Email Address*:
Address to send your One Bill to*:
How would you like to receive your One Bill?*:
Which payment method do you prefer?*:
How many accounts would you like to combine?*:
1st customer number*:
2nd customer number*:
3rd Consumer number*:
4th customer number*:
5th customer number*:
6th customer number*:
7th customer number*:
8th customer number*:
9th customer number*:
10th customer number*:
*
Text to Identify
*Eligibility criteria and One Bill terms and conditions apply. 
Read through some frequently asked questions here.