Manage Your Energy Account Online

My Account is a simple way to manage your energy account online in one secure place.

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Welcome back to My Account

Do more online. View & pay bills, move your house or business and manage your account online.

Forgot Username or Password?


Not registered?

Registration is FREE, EASY and you get all these benefits. All you need is your Genesis Energy customer number from your last energy bill.

View your account summary

Access and pay your power bills online

Set up automated direct debit payments

Move your house or business – get it all sorted online

Order your LPG refill - it's quick and easy

Review your energy usage and history

Add properties or business sites and energy services

Update your contact details

Access to your account on the Genesis Energy Mobile App

We value your privacy. Read our privacy policy.

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Pay Your Power Bill And Never Miss Your 10% Prompt Payment Discount*

Pay Your Bill

*If your bill is paid in full and on time.