COVID-19 UPDATE

An update from us on COVID-19 and what we’re doing to help NZ, our customers and our people. Read the update

Reasons to Move House with Genesis

Flexible Move in Date
Flexible Move in Date
You can change the move-in or move-out date later. Just give us a call or chat with us live online.
Electricity and Gas Nationwide

Electricity and Gas Nationwide

Genesis offers electricity and bottled gas throughout New Zealand, and natural gas across the North Island.

Earn Fly Buys

Earn Fly Buys

At Genesis, we're always looking for ways to offer even more value to our customers. That's why our customers on an eligible plan* get Fly Buys for the energy they use everyday.

Moving House FAQs

How can I find out whether the new house uses LPG or piped gas (or neither)?

How much notice do I need to give?

Is there any fee to move properties?

What happens if I need to have power, temporarily at both the old and new houses?

Will my rates change at my new address?


Moved in but got no power

Moved in but got no power

First of all, do check that your main switch is in the ‘ON' position. If it is and you still have no power, give us a call to get things sorted.

Call us on 0800 300 400

Moving house tips

We've put together some helpful tips for every step of the moving journey, from planning to the moving day.


* Energy Basic Plans are not eligible for Fly Buys points.
**Dependent on amount of notice given prior to move in date and scheduled delivery days and frequency in your area.