Not with Genesis yet? Get a plan recommendation. Let's go

Moving house?

Fill in our quick online form to schedule your energy move with Genesis and you’ll be ready to go at your new place on moving day.

   Move in a minute   

Not with Genesis? Join us today

 

Moving house?

Here’s one thing you can take care of right now. Just complete our quick online form to schedule your energy move with Genesis and you’ll be ready to go at your new place on moving day.

   Move in a minute   

Not with Genesis? Join us today

 

5 reasons to move with Genesis

 
 

1. Move in a minute

Simply tell us where you’re moving to and when. We’ll take care of the rest when you move your electricity, natural gas or bottled gas with us.

 
 

2. No move fees

If you give us three days’ notice, we will ensure there are no fees with your move.

 
 

3. Flexible move in date

You can change the move-in or move-out date later. Just send us an email or give us a call.

 
 

4. Electricity and gas nationwide

Genesis offers electricity and bottled gas throughout New Zealand, and natural gas across the North Island.

 
 

5. Earn Fly Buys

At Genesis, we're always looking for ways to offer even more value to our customers. That's why we're now giving you Fly Buys for the energy you use every day.

 
 

Transfer your Genesis account to your new home

 
 
power and gas

One bill for your electricity and gas

Genesis is one of only a few energy suppliers in New Zealand who can provide both electricity and natural or bottled gas (LPG) to your home – and do it all on one bill!

Our one-bill service provides a handy one-page summary showing you the total due for all your energy types.

That means fewer bills to open and file, one payment to one supplier, and budgeting and keeping track of your energy use is easier.

You can also keep track of your energy use any time through our online My Account service and our Mobile App.

 

Moving house FAQs

Read our frequently asked questions (FAQs) and give us a call if there is anything else we can help with.

Read our FAQs

Moved in but got no power!

First of all, do check that your main switch is in the ‘ON' position. If it is and you still have no power, give us a call to get things sorted.
 

Call us on 0800 300 400

 

Moving house tips

We've put together some helpful tips for every step of the moving journey, from planning to the moving day.

  • Planning.
  • Check out our planning tips for:
    • - Utilities, services and memberships to organise
    • - Revisit the new house
    • - Moving transportation/ choosing a moving company
    Read more
  • Costs.
  • Check out our costs tips for:
    • - DIY moving
    • - Other costs involved in moving
    • - Costs of moving utilities
    Read more
  • Packing.
  • Check out our packing tips for:
    • - Getting packing materials ready
    • - Your packaging strategy
    • - Moving day essentials
    Read more
  • Doing the move.
  • Check out our moving tips for:
    • - Moving with kids and pets
    • - Moving day
    • - When you arrive and unpack
    Read more