Move to the Future 24 offer – Terms and conditions as at 16 February 2018

  1. To be eligible for the Move to the Future 24 Plan ("Offer"), you must
    1. Be either:
      1. a new Genesis residential electricity customer who commences supply before 31 May 2018; or
      2. an existing residential Genesis customer who is moving house before 31 May 2018 and signs up Genesis to supply electricity to the new property ; or
      3. an existing residential Genesis natural gas or LPG customer who commences supply of electricity before 31 May 2018;
    1. in relation to electricity (if applicable), be on a standard single-phase residential connection and not on an embedded network or on a 2 to 8kVa load group;
    2. sign up before 30 April 2018 to;
      1. a 24 month fixed term PricePark electricity plan; and/or
      2. a 24 month fixed term PricePark natural gas plan at your primary residence (each, a "Plan").
  1. The Offer includes fixed electricity prices (only the per unit variable charge and daily fixed charge are fixed) during the 24 month term of the Plan, which will commence, in the case of a new customer switching from a different retailer or existing Genesis customer moving house, from the date electricity supply commences at the new property (or existing property if a new customer is joining Genesis and not moving house).
     
  2. The Offer includes either:
    1. a credit to your applicable bill as follows:
      1. in the case of adding an electricity Plan only, a one-off bill credit of $200 (including GST) to be applied to your electricity bill; or
      2. in the case of adding a natural gas Plan only, a one-off bill credit of $100 (including GST) to be applied to your natural gas bill; or
      3. in the case of adding both an electricity Plan and natural gas Plan, a one-off bill credit of $200 (including GST) to be applied to your electricity bill and a one-off bill credit of $100 (including GST) to be applied to your natural gas bill;
         
    2. fixed promotional electricity and/or natural gas prices (as applicable) (the per unit variable charge and daily fixed charge) during fixed term of the applicable Plan;
       
  3. Price Park 24 plan excludes LPG supplied to you by Genesis Energy;
     
  4. The pricing provided under the Offer is based on your location, meter type and configuration. If it is subsequently found that you do not (or no longer) meet the above eligibility criteria or if you move house, Genesis Energy may remove you from the Offer. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered (as applicable) Genesis Energy's:
    1. standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply; and/or
    2. standard pricing for your natural gas or LPG region on its standard terms and conditions of energy supply.
       
  1. If, before the end of the term, you:
    1. switch from, or stop getting your energy supply from Genesis Energy;
    2. change your meter type or configuration;
    3. change address; other than as required in the offer;
    4. voluntarily move from your Plan to Genesis Energy's standard pricing or another plan
       
  1. Genesis Energy may charge you an early cancellation fee:
    1. if the Offer and/or Plan includes any bill credits, of up to the value of the bill credit provided by Genesis Energy to you upon both acceptance of the Offer and any subsequently received; or
    2. in all other cases, of $150 (including GST) per fuel type.
       
  1. If Genesis Energy is unable to supply the applicable energy at your new address, Genesis Energy will not charge you an early cancellation fee.
     
  2. Fixed prices do not apply:
    1. if Genesis Energy discovers an error in the prices;
    2. to Genesis Energy's special fees and charges;
    3. to any government, regulatory, changes in network charges, industry body or Electricity Authority levies and/or charges
    4. if any information you gave us is incorrect;
    5. if any information relating to your meter type is incorrect;
    6. if your meter type or pricing plan changes; and/or
    7. unless stated otherwise, if you move home, in which case the standard prices for the network, meter type and pricing plan for your new home will apply for the remainder of the term.
       
  3. At the expiry of the Plan, you will be charged the standard applicable prices in effect at that time.
General