Installing gas at your home

Renovating is a great time to have gas installed at your home

Installing gas

Should I install gas at my home?

Both natural and LPG bottled gas are efficient ways to heat your water, your home and to cook with, and one of the best times to have these installed is when you're renovating.

Gas has several benefits over electricity in your home:

  • With continuous flow water heating you only heat the water you use, meaning that you'll never run out of hot water and you're not paying to keep a whole cylinder of water "on the boil" 24/7.
  • Gas provides instant hot water, and with mains water pressure your shower will be both piping hot and strong.
  • You'll no longer need a hot water cylinder, which once removed could free up more cupboard or storage space.
  • Gas heats quickly and efficiently and is both precise and controllable. This means you're always able to get the right temperature, whether you're using it to heat your home, hot water or to cook with.

What's the best gas option for my home?

Choosing which type of gas supply to connect when renovating will depend on where you live and what appliances you're looking to have installed.

  • Piped natural gas is available throughout urban areas of the North Island and requires a permanent connection to the gas network. Connecting to piped natural gas is recommended if it's available in your location.
  • Installing bottled gas is the recommended option if your property can't be connected to the piped natural gas network (or if connecting natural gas from the road will be too expensive).

How do I get piped natural gas or LPG bottled gas connected?

4 steps to getting natural gas connected

1. Arranging the connection and meter installation

The first step to getting natural gas installed is to call us on 0800 300 400 to see if your home can be connected to the network. If your home can be connected, our specialist team will organise both the connection and the gas meter installation for you.

Setting everything up can take up to 6 – 8 weeks, so it's important to factor this in with the timings of the rest of your renovations. The cost of the installation and connection will be dependent on a number of factors and our connection specialists will help you with this.

2. Choose your gas fitter

The next step is to choose a licensed gas-fitter to install your gas appliances. The licenced gasfitter must be registered by the NZ Plumbers, Gasfitters & Drainlayers Board. For more information on what to look for when selecting a gas fitter visit

If you live on the North Shore of Auckland you can use our Trusted Trades service to take the hassle out of finding a registered gas fitter. With Trusted Trades, we've handpicked a group of local trade providers who have met our strict quality standards.

3. Buying your gas appliances

From there you'll need to select the gas appliances you wish to install - your gas fitter will often recommend appliances as part of their installation quote. Whether you're purchasing a continuous flow hot water system, a gas heater, a stove or a gas hob, be sure to check that you're buying the natural gas models of these appliances, as they are slightly different from the ones that connect to bottled gas (LPG) cylinders.

4. Install your gas fittings and appliances

The last step is to have your gas installation including appliances installed. We'll work with your gas fitter to have the natural gas available as part of this installation process.

5 steps to getting bottled gas installed at your home

1. Choose a gas fitter

The first step is to select a licensed gas fitter. The gas fitter will be responsible for installing your gas bottle connection points, appliances and piping. It's a legal requirement that your gas is installed by a licenced gasfitter registered with the NZ Plumbers, Gasfitters & Drainlayers Board. For more information on what to look for when selecting a gas fitter visit

2. Assessing your property for a suitable location for gas bottles

The next step is to work out where on your property is the most suitable location for the 45kg LPG gas bottles to be located. Your gas fitter would be able to assist you with this and advise where on your property your gas bottles should be situated.

The health and safety risk to the bottled gas delivery driver is the most important factor when selecting a bottle location and factors to account for include:

  • Whether your driveway is too steep, slippery or narrow
  • How close and accessible your home is to the delivery truck
  • If there are any stairs ascending more than 1.5 metres that the delivery person would need to navigate
  • Any other obstructions that would prevent the cylinder delivery

3. Choose and purchase your gas appliances

Whether you're looking to install a gas hot water system, a gas heater or gas cooking, be sure to check that you're buying the bottled gas models of these appliances, as they are slightly different from the ones that connect to piped natural gas. Often your gas fitter will recommend gas appliances as part of their installation quote.

4. Set up your bottled gas account with Genesis Energy

Call us on 0800 300 400 and we'll co-ordinate your first gas bottle delivery.

To set up your account, we'll need to know where you live, where on your home you think the bottles will be installed and the name of your gasfitter.

5. Installing your appliances

The last step is to have the gasfitter install the gas regulator, the gas bottle connectors and the service piping to the gas appliances. The gas fitter will then install and connect the gas appliances, including completing any plumbing work that is required.

We will coordinate your first delivery so that the gas fitter can complete the job.

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