InCharge Terms & Conditions as at 2 October 2017

  1. These are the terms of your relationship with Genesis Energy, for your prepay electricity supply - called “InCharge”. In remaining, or becoming, a Genesis Energy prepay customer, you and Genesis Energy agree to these terms and conditions, unless agreed otherwise in writing. These terms and conditions are a legally binding document between us. These terms and conditions are effective from 2 November 2017. However, if you are an existing Genesis Energy customer on 2 October 2017, these terms and conditions will apply to you from 2 November 2017. These terms and conditions replace any previous agreement(s) we have with you. These terms and conditions apply to electricity supplied to you by us. Where we have used words in bold in these terms and conditions, they have a special meaning and are defined at the end of these terms and conditions.
  2. If you wish to contact us, please:
    1. email us at [email protected];
    2. fax us on 0800 110 999;
    3. write to us at: Genesis Energy, Private Bag 3131, Hamilton 3240; or
    4. Call our InCharge Team on 0800 606 909.
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