Security and scam alerts

If you're concerned about communication you've received from us, you're in the right place.

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  • Security and scam alerts
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Committed to protecting your info

We're aware that from time to time scammers will attempt to target you by fraudulently using our brand. This could be an email, letter or phone call to you, or through a website illegally using our branding.

We do not condone this activity and advise you to contact us immediately if you have concerns about any communication you receive, or appear to have received, from us.


We'll never ask you for your password and or for personal information by email (like account or credit card details). You should never provide personal information, whether online or over the phone, unless you're sure it is for a genuine purpose.

For more information on scams and how to protect yourself, please refer to consumer affairs.

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Staying safe online

For more information on staying safe online we recommend visiting the Netsafe website for the latest advice, most up to date scam tips and to report a scam email.