Why have I received an estimated bill?

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  • Why have I received an estimated bill?

We usually read your meter every two months, so each alternate bill may be estimated based on your previous electricity/gas usage.

When you receive an estimated bill, you can always check our estimate with the actual meter reading. If the two readings vary greatly then you may wish to provide us with your reading.

This has the advantage of:

  • Billing you to a reading based on your actual usage rather than an estimate. This may have the effect of reducing fluctuations between actual and estimated bills.
  • Allowing you to have more control over your usage. Monitoring your own electricity and/or natural gas readings will allow you to view your usage pattern and identify if any sudden increases occur. Another way you can view Usage is through Energy IQ. Not registered for Energy IQ, you can do that here.