When should I order?

To avoid the risk of running out of gas, we recommend that you regularly check your cylinders and place an order as soon as 1 cylinder is empty.

We recommend you leave both cylinders turned on as this allows good continuity of supply at times where you may need more gas pressure than 1 bottle allows.

When LPG from your second cylinder is drawn (to boost the pressure required to run multiple appliances) this does mean that when your primary cylinder becomes empty, it is common for the secondary cylinder to not be full and not last as long as you would expect.

You can do a water test to see how much gas is left in your cylinders by:

  • Use tempered water from the hot water tap. DO NOT use boiling water, as this risks scalding and is not necessary.
  • With care, slowly tip the water down the side of the cylinder.
  • Look for a condensation line appearing on the side of the cylinder or run your hand down the side of the cylinder feeling for a change in temperature.  Where the condensation line or temperature change occurs indicates the LPG level within the cylinder. 
  • NEVER shake or rock cylinders to see if they are empty or not. This may damage the pigtails and fittings and also is not a reliable method to know if a cylinder is empty or not.