Auto-pay is the easy way to take care of your energy bill. With Auto-pay, you can pay your energy bill automatically by regular direct debit from your chosen bank account, or set up a recurring payment from your credit or debit card. This means you won’t have to worry about missing a payment, or have the hassle of paying your bill each month manually.

Auto-pay is built-in to our Energy Basic plans, and optional for our other plans. &nbsp;With an Energy Plus plan, you’ll get a 2% discount for paying by direct debit, and a 1% discount for paying by recurring, variable credit or debit card. &nbsp;Even better, we don’t charge any credit card fees on recurring payments for our Energy Plus plans.*

You can set up Auto-pay in the&nbsp;<a href="https://myaccount.genesisenergy.co.nz/app/account/bill/payments">Energy IQ App</a>&nbsp;or by calling us on <a href="tel:0800300400">0800 300 400</a>.

Auto-pay means you give us the authority to charge the amount due on your bill to your bank account or card each month.

*A&nbsp;<a href="http://~/for-home/products/explore-pricing/special-fees">transaction fee</a>&nbsp;applies to all credit and debit card transactions for all plans other than Energy Plus plans, and to one-off credit and debit card transactions for Energy Plus plans.

<a href="http://~/terms/direct-debit-terms">Direct debit</a> and <a href="http://~/terms/credit-card-terms">credit card</a>&nbsp;terms and conditions&nbsp;apply.

Your payments from Control-a-bill to Recurring Payments

If you're on an Energy Plus plan you can set up, change, or remove Auto-pay at any stage in&nbsp;<a href="https://myaccount.genesisenergy.co.nz/login">Energy IQ</a>&nbsp;under “My Details”.&nbsp;You’ll need to do this 2 days prior to the due date to ensure we have time to change the payment.

To set up or change your Auto-pay,&nbsp;<a href="http://~/help">chat with us</a>&nbsp;and one of our Kiwi based crew will be able to help.

<a href="http://~/terms/direct-debit-terms">Direct debit</a>&nbsp;and&nbsp;<a href="http://~/terms/credit-card-terms">credit card</a>&nbsp;terms and conditions&nbsp;apply.&nbsp;&nbsp;