Auto-pay is the easy way to take care of your energy bill by automatically paying the full amount of your bill on the due date each month. With Auto-pay, you can pay your energy bill automatically by regular direct debit from your chosen bank account, or set up a recurring payment from your credit or debit card. This means you won’t have to worry about missing a payment, or have the hassle of paying your bill each month manually.

With an Energy Plus (Fixed or Flexi) plan, you’ll get a 2% discount for paying by direct debit, and a 1% discount for paying by recurring, variable credit or debit card. &nbsp;Even better, we don’t charge any credit card fees on recurring payments for our Energy Plus plans*. This applies to residential customers only.

You can set up Auto-pay in the&nbsp;<a href="https://myaccount.genesisenergy.co.nz/app/account/bill/payments">Energy IQ App</a>&nbsp;or by calling during our <a href="http://~/help#call">business hours</a>&nbsp;and following the prompts for billing and payments:

<a href="Tel://0800300400">0800 300 400</a> for residential customers

<a href="tel:0800300400">0800 300 400</a>&nbsp;for business customers

Auto-pay means you give us the authority to deduct the amount due on your bill to your bank account or card each month.

*A&nbsp;<a href="http://~/for-home/products/explore-pricing/special-fees">transaction fee</a>&nbsp;applies to all credit and debit card transactions for all plans other than Energy Plus plans, and to one-off credit and debit card transactions for Energy Plus plans.

<a href="http://~/terms/direct-debit-terms">Direct debit</a> and <a href="http://~/terms/credit-card-terms">credit card</a>&nbsp;terms and conditions&nbsp;apply.

Your payment method from Control-a-bill to recurring payments

To set up or change your Auto-pay,&nbsp;call during our <a href="http://~/help#call">business hours</a>&nbsp;and following the prompts for billing and payments:

<a href="http://~/terms/direct-debit-terms">Direct debit</a>&nbsp;and&nbsp;<a href="http://~/terms/credit-card-terms">credit card</a>&nbsp;terms and conditions&nbsp;apply.&nbsp;&nbsp;