The easiest way to order another LPG bottle is through <a href="https://myaccount.genesisenergy.co.nz/login">Energy IQ</a> or <a href="http://~/for-home/products/bottled-gas">online</a>. You can also order on the phone through our automated system without needing to wait to speak to anyone. Make sure you have your LPG customer number handy.

For residential customers – call <a href="tel://0800300400">0800 300 400</a>&nbsp;and select option 4  

For business customers – call <a href="tel://0800600900">0800 600 900</a>&nbsp;and select&nbsp;option 2

Gas bottles for household or business use are too large to take to a refilling station (unlike 9kg bottles used for barbecues etc.) When your gas bottle is empty, you will need to arrange for your bottled gas provider to refill it for you.

Place an order in <a href="https://myaccount.genesisenergy.co.nz/login">Energy IQ</a>, <a href="http://~/for-home/products/bottled-gas">online</a>&nbsp;or call us and we’ll deliver a full bottle on the next available delivery day in your area, excluding weekends and public holidays.

If you require an urgent delivery an <a href="https://~/for-home/products/explore-pricing/special-fees">extra fee</a> is payable in addition to the standard delivery charge. Please contact us on&nbsp;<a href="tel:0800300400">0800&nbsp;300&nbsp;400</a>&nbsp;(for your home) or&nbsp;<a href="tel:0800600900">0800 600 900</a> (for your business) to confirm costs for urgent delivery and time as this may not be possible during busy periods.&nbsp;