How do I know which type of meter I have?

  • Help
  • /
  • FAQs
  • /
  • How do I know which type of meter I have?

There are two types of meters used to gauge your energy bills.

A Standard, analogue meter - a meter reader visits your property/business to record an actual read. On the months we don’t collect a read, your bill will be an estimate.

As part of our terms of supply, we plan to read the meter(s) at least once every two months. You will need to provide us safe and unobstructed access to the metering equipment.

OR 

A Smart Meter - your exact energy use is captured, and the data is sent directly to Genesis. This meter also allows Energy IQ to analyse data about a household’s exact power use without the need for a meter reader coming to your home or work. You can then track how you could be more energy efficient. Not yet registered for Energy IQ? Register now - it's quick and easy.

(We may need to provide estimated readings and/or visit your property/business if technical issues or for maintenance and auditing purposes occur. As part of our terms of supply, we plan to read the meter(s) at least once every two months. You will need to provide us safe and unobstructed access to the metering equipment.)