Changing your meter

Will there be a cost to change the meter?

There is no charge for the standard installation of a gas smart meter. However, if a gas smart meter requires more complex compliance-related work, you may incur some costs. Any such costs will be discussed with you prior to any work commencing.

In rare circumstances, pricing plans may be amended if the meter pressure or network information we initially used to set your pricing plan was incorrect - we will let you know if this happens.

What happens if I change retailers?

If you change retailers, your new retailer can still manually read the meter by sending a meter reader to your property.

Who owns the gas smart meter?

The gas smart meters are owned by Vector Metering.