Gas Value Unlimited Plans terms and conditions

(Terms as at 13 July 2016)

Please click here to view the Terms and Conditions for all users signing up prior to 13 July 2016

  1. To be eligible for the Unlimited Gas Value Plan you must:
    1. be a new or existing Genesis Energy residential natural gas customer who is not currently on a Genesis Energy gas contract;
    2. sign up to a 12-month fixed term Gas Unlimited plan at a property (your "Home") at which Genesis Energy also supplies electricity ("Plan") which will commence from the start date of your Plan as shown on your Genesis Energy bill;
    3. be able to provide Genesis Energy with access to your Home for meter reading purposes; and
    4. remain a Genesis Energy residential electricity customer at your Home during the term of your Plan.
  2. If it is subsequently found that you do not or no longer meet the above eligibility criteria, Genesis Energy may remove you from the Plan. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered Genesis Energy's standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply.
  3. The Plan includes a flat monthly gas charge during the 12 month term for Unlimited giga-joules of gas, subject to fair use.
  4. If you are eligible to receive a dual fuel discount under the terms of your Genesis Energy electricity plan, you will receive a 15% prompt payment discount off both your Plan and your electricity when you pay your bill in full and on time. However, if the terms of your Genesis Energy electricity plan do not allow you to receive a dual fuel discount you will:
    1. not be eligible for a prompt payment discount off your Plan;
    2. continue to receive the prompt payment discount specified in your electricity plan on the electricity portion of your bill – we note this includes Self Services Saver and eSaver electricity plans.