Future Home Giveaway terms and conditions

Background

To recognise and thank Genesis customers for their continued loyalty we are giving away one of ten $10,000 “future home packages” to 10 lucky residential customers.

  1. These terms govern our Future Home Giveaway (“Giveaway”).

Eligibility

  1. To be eligible for this Giveaway you must be an active Genesis residential customer account holder on the 15th Dec 2017.
  2. Unless stated otherwise, the Giveaway is only open to current Genesis Energy residential customers residing in New Zealand over the age of 18 years old at the Giveaway Date and that comply with these.
  3. Customers of Genesis who are entered into the Giveaway are only eligible if all their accounts and other liabilities to Genesis are in order and not outstanding.
  4. Employees, contractors or agents of Genesis, are not eligible to receive the Package.
  5. Genesis is not liable or responsible for any late, lost, misdirected or incorrectly entered entries to this Giveaway, or any technical malfunction, delay or loss of data that may result in the failure or delay of the entry into the Giveaway.
  6. Genesis reserves the right, at any time, to verify the validity of customers for the Giveaway (including a customers’ identity, age, customer status and place of residence) and to disqualify any customer from the Giveaway that is not in accordance with these Terms.

Giveaway Details

  1. We will choose randomly choose 10 existing Genesis residential customers to receive 1 of 10 “future home packages” on 18/12/2017 (“Giveaway Date”).
  2. The recipients will be selected by a random draw from all Genesis customers who are eligible for the Giveaway (“Recipient”). The Recipients will be notified by email or telephone no later than 5 business days after the Giveaway Date. In the case of email, the Recipient will be asked to contact Genesis to arrange the Package.
  3. The Package will be forfeited if the Recipient:
    1. is unable to be notified (including where emails are returned undeliverable or where the Recipient fails to respond to a telephone notification) within 5 working days of being notified;
    2. cannot be verified;
    3. refuses to sign any legal documentation as reasonably required by Genesis (including on behalf of any suppliers);
    4. is found to have breached any of these Terms or their terms of supply from Genesis;
    5. is no longer a Genesis customer at the Giveaway Date or immediately prior to the Package being delivered; or
    6. cannot participate in the Giveaway for any reason.

  4. If the Package is forfeited, Genesis may conduct a redraw and select an alternative Recipient. Genesis reserves the right to continue to follow the process outlined above until a Recipient is selected, contacted and accepts the Package.
  5. No financial or other consideration will be awarded to the forfeiter.

Package

  1. The package includes the choice of any one, or, a number of the energy efficient products to be notified to the Recipient by Genesis and made available through Genesis partnered suppliers (“Products”), up to the total value of NZ$10,000 (including GST, based on the recommended retail price) (“Package”).
  2. For selected Products, a Recipient may use a combination of the value (or remaining value) of their Package and their own other eligible payment type to pay for that Product in full.
  3. All Products are subject to availability.
  4. Following notification of the Products by Genesis, the Recipient must inform Genesis of their selected Product(s) within one month of receiving the notification from Genesis. If the Recipient has not selected their Products within one month of receiving the notification from Genesis, Genesis will attempt to contact the Recipient regarding this. If the Recipient is unable to be contacted, or has not selected their products following a further 5 days, then the Package will be deemed to be forfeited and clause 11 will apply.
  5. Once a Product is claimed, it cannot be cancelled, returned or exchanged if you change your mind. However, subject to supplier terms and conditions, a defective or damaged Product may be replaced or exchanged for another Product of equal value.
  6. Standard manufacturer warranties and guarantees will apply to all Products.
  7. All Products are subject to any other terms and conditions as are advised by Genesis or the supplier when the Products are made available to the Recipient for selection, or in any other terms and conditions relating to the Products as provided by the supplier or manufacturer.
  8. Genesis will not be liable for any loss, theft or damage to any Product in the course of or post delivery.
  9. Package values are based upon the recommended retail prices at the time of printing (inclusive of GST). Genesis accepts no responsibility for any change in Package value between the publication of the Giveaway and the Package redemption dates.
  10. Except as otherwise provided in these terms Packages (or any part of a Package) cannot be redeemed, transferred or exchanged for cash, bill credits or otherwise. Any out of pocket expenses incurred by the Recipient will not be refundable.
  11. In the event that any Package (or any part of the Package) becomes unavailable for reasons beyond the Genesis’ control, Genesis may substitute the Package (or part of the Package) for a package of equal or greater value at Genesis’ absolute discretion.
  12. The Recipient is responsible for arranging and paying for all costs associated with the Package that are not explicitly stated in these Terms, or any other terms and condition provided when selecting or receiving any Product.
  13. If the Package is to be delivered, it must be delivered to a New Zealand address.

Liability

  1. Genesis makes no representation as to the Package or any Product(s)’ fitness for purpose, safety, condition, quality or other conditions. Except for any liability that cannot be excluded by law, Genesis (including its officers, employees and agents) assumes no responsibility, and excludes all liability (including negligence), for, any claims, losses (including loss of opportunity), damages, injuries, costs and/or expenses, personal injury or death, whether direct, indirect, economic, special or consequential, suffered, sustained or incurred as a result of, or arising in any way out of, or in any way connected with, the Giveaway, the Package or any of the Products.

Marketing and Promotion

  1. Genesis may request that the Recipient(s) participate in and co-operate as required with all reasonable promotional requests relating to the Giveaway without compensation, including but not limited to, being interviewed and photographed, filmed and/or chaperoned throughout the duration of the Giveaway (“Promotional Material”).
  2. If Genesis requests that the Recipient(s) participate in any Promotional Material, the Recipient(s) may elect to participate or not to participate in the Promotional Material at their sole discretion.
  3. If a Recipient elects to participate in any Promotional Material, Genesis may use the Recipient’s name in any Promotional Material for any marketing and promotional purposes. All intellectual property rights in the Promotional Material are the property of Genesis and the Recipient waives any moral rights under the Copyright Act 1994 and like rights the Winner may have in relation to any Promotional Material.
  4. A Recipient’s eligibility to receive the Package or otherwise participate in this Giveaway is not in any way conditional on the Recipients participation in any Promotional Material.

Social Media Platforms

  1. Where the Giveaway is run through Facebook, Facebook Messenger, Instagram, WhatsApp or Oculus VR, the Giveaway is not sponsored by, endorsed by, administered by or associated with Facebook Inc., Facebook Ireland Limited or any other related company. Facebook has no liability in relation to the Giveaway. Any information provided in relation to the Giveaway is provided to Genesis and any Giveaway Partners, and is not provided to Facebook.
  2. Where the Giveaway is run through Snapchat, the Giveaway is not sponsored by, endorsed by, administered by or associated with Snap Inc., Snap Group Limited or any other related company. Snap has no liability in relation to the Giveaway. Any information provided in relation to the Giveaway is provided to Genesis and any Giveaway Partners, and is not provided to Snap.
  3. Where the Giveaway is run through Twitter or Periscope, the Giveaway is not sponsored by, endorsed by, administered by or associated with Twitter Inc. or any other related company. Twitter has no liability in relation to the Giveaway. Any information provided in relation to the Giveaway is provided to Genesis and any Giveaway Partners, and is not provided to Twitter.
  4. Where the Giveaway is run through any Google product (including YouTube) the Giveaway is not sponsored by, endorsed by, administered by or associated with Alphabet Inc. or any other related company. Alphabet has no liability in relation to the Giveaway. Any information provided in relation to the Giveaway is provided to Genesis and any Giveaway Partners, and is not provided to Alphabet.

Privacy

  1. Your personal information may be provided or collected as part of the Giveaway and will be held by Genesis in accordance with its Privacy Policy, accessible here. Genesis will collect, use and hold your information in accordance with its legal obligations. You have the right to access, update and correct any such personal information.

General

  1. Genesis is not responsible for, and to the extern permitted by law, does not provide any warrant in respect of, the quality or suitability of any Products or services provided to you by any of our suppliers.
  2. All decisions of Genesis in relation to the Giveaway are final and binding and no correspondence will be entered into.
  3. Genesis may change these Terms at any time without prior notice.
  4. Genesis reserves the right, in its sole discretion, to cancel, terminate, withdraw, modify or suspend the Giveaway (or any part of the Giveaway, including any Products), or invalidate any customers from the Giveaway (or any part of the Giveaway, including any Products), at any time without prior notice.
  5. By participating in the Giveaway and /or accepting the Package you accept and agree to be bound by these Terms and any other applicable terms and conditions.