We sometimes have to bill for services over and above your normal power or gas supply charges.
So to help avoid unexpected costs, we have listed our service fee pricing schedule.
If you have any questions or would like to obtain a copy of this fee schedule, please call us on 0800 300 400.
All prices are inclusive of GST
|Final meter reading fee||$34.50||$34.50|
|Special meter reading fee||$34.50||$34.50|
|Disconnection - Standard Meter (includes standard reconnection fee)||$192.00||$192.00|
|Disconnection - Advanced Meter (includes standard reconnection fee)||$29.00|
|Temporary disconnect and reconnect for safety||Quoted||Quoted|
|Meter site verification||$180.00||$180.00|
|Meter accuracy test (per meter)*||$315.00||$315.00|
|Meter resealing fee||$150.00||$150.00|
|Combine and centralise metering||$230.00||Quoted|
|Meter configuration change||$230.00||Quoted|
|Remote meter configuration change||$23.00|
|Meter capacity change (Upgrade/Downgrade)||$230.00|
|Gas meter and service removal||Quoted|
|Gas meter remove/alter/change||Quoted|
|Gas hang meter||Quoted|
|LPG and Bottled Gas|
|Special/Urgent delivery - Mon-Fri, weekends & Stat. Hols**.||$230.00|
|Lost or stolen cylinder||$189.75|
|Additional bottle charge for Bottled Gas Control plan||$105.00|
|Meter and installation fee||$127.00|
|Payment administration fee (for payments made over the counter)||$1.40||$1.40|
|Late payment fee||$14.00||$14.00|
|Credit card processing fee||1.0% of total payment||1.0% of total payment|
|Debt recovery agency fees||Quoted||Quoted|
|Broken payment arrangement fee||$30.00||$30.00|
Other important information
- Additional fees may apply for other related services not listed on this pricing schedule. These services will be priced on application.
- Our service fee pricing schedule relates to services that are not part of your everyday power or gas supply.
- Prices include GST.
- Prices are effective 20 February 2020 and are subject to change in accordance with Genesis Energy's terms and conditions for energy supply.
- Quoted means a price will be given to you when the service is required. Multiple ICPs may incur additional charges.
** A special/urgent delivery fee is charged for deliveries made outside your scheduled delivery days. Please call us to confirm we can make an urgent gas bottle delivery to your property as this may not be possible during busy periods. If a partially used gas bottle is returned, Genesis will not refund the unused portion of gas.