Finding pricing for your home
Electricity pricing is made up of various charges including the Genesis portion of your bill. Other charges are determined by your line company and your meter type so you'll need to find pricing based on your address.
To find pricing for your home that reflects your line company and meter type, get started in our join form. You can complete your application in under 3 minutes if you like what you see.
You can find your plan and rates on your electricity bill, in Energy IQ, or give us a call on 0800 300 400 and we'll be happy to help.
Understanding electricity pricing
The price you pay for electricity is made up of many different parts – everything from the cost of generating power and getting it to your home, right through to reading your meter and managing your account.
How do you calculate my price?
Your electricity pricing is broken down into two components – a daily fixed charge and a variable charge.
Daily fixed charge: a set daily amount, shown on your bill as cents per day, that covers the fixed costs of supplying power to your property;
Variable charge: a per-kilowatt hour charge for the amount of electricity you use.
The level of these charges depends on your energy user profile, and for variable charges, on the type of meter you have.
Choosing my energy user profile
The best energy user profile for you and your household will vary depending on how much electricity you use. We’ve explained the difference between our two residential electricity energy user profiles below to help you decide.
You can change the energy user profile once every 12 months, and we’ll also monitor your usage over time and send you an annual Energy User Profile Check.
The pricing for both of these energy user profiles is made up of a daily fixed charge and a variable charge or charges. A variable charge is the cost of the amount of electricity you use, whereas the daily fixed charge covers the fixed cost of supplying energy to your property.
Low Energy User profile
The Low Energy User profile is generally most suitable for customers who use 4,000 kWh or less of natural gas each year.
The reduced daily fixed charge** compared to the Standard Energy User profile means that it is usually more cost-effective for lower gas users. This energy user profile is only available for primary residences - not holiday homes and other properties you may own.
Standard Energy User profile
The Standard Energy Sser profile is generally most suitable for customers using more than 4,000 kWh of natural gas each year.
The lower variable charge(s) compared to the Low Energy User profile means that this profile is usually more cost-effective for higher energy users.
Different variable charges
You can have different variable charge(s) depending upon the type of meter you have. We’ve listed these out below.
This rate is for the supply of electricity at the same price 24 hours a day. Supply to this type of meter cannot be "controlled".
This rate is for the controlled supply of electricity to selected appliances that are permanently wired to a separate meter. This means that the electricity supply for a hot water cylinder, for example, can be turned off during peak times for an allocated period determined by the network company.
This rate is a combination of the anytime and controlled rates but electricity is supplied through a single meter. Supply to permanently wired appliances, e.g. a hot water cylinder, can be turned off during peak times for an allocated period determined by the network company.
These rates are for customers who use an above-average amount of electricity at night. Different rates apply for day (typically 7am-11pm) and night (typically 11pm-7am). There are no restrictions on which electrical appliances you use at night; you choose when you want to operate them.
This rate is for the supply of electricity to a separately metered appliance that is used only at night, e.g. a night storage heater. This is usual for an 8 hour period between 11pm and 7am.
This rate is for the supply of electricity to a separately metered appliance that is used only at night, e.g. a night storage heater. Typically this will be for an 8 hour period between 11pm and 7am and includes a "boost" period. The appliances are permanently wired to a separate meter and the electricity supply is subject to unscheduled interruptions.
These rates are only available for electricity supply to 3-register meters with consumption of more than 25,000kWh per year. Triple Saver has different rates for night, peak and off-peak times. Typically night rates apply between 11pm - 7am, Peak rates apply between 7am - 11am and 5pm - 9pm and Off-Peak rates apply between 11am - 5pm and 9pm - 11pm.
These rates are for the controlled supply of electricity to selected appliances that are permanently wired to a separate meter. Different rates apply for day (typically 8am - 12am) and night (typically 12am - 8am).