- You must have an eligible meter installed at your premises. Export meters are excluded from the Plan.
- If you are currently in a fixed term plan with Genesis, and that plan is subject to a termination fee, and you sign up to the Plan, the termination fee for your existing plan will be waived.
- The pricing provided under the Plan is based on your location, current usage, meter type and configuration. If it is subsequently found out that;
- you do not (or no longer) meet the above eligibility criteria;
- you change your meter type or configuration, or;
- we are not able to capture your half hourly electricity usage data and we are not able to obtain a meter reading, for any reason, for a period of more than 65 days, then;
Genesis may remove you from the Plan. In those circumstances, subject to meeting Genesis’ acceptance criteria, you will be offered (as applicable) Genesis’ standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply.
Genesis will contact you prior to any plan changes.
- If, before the end of the term, you:
- Switch from, or stop getting your energy supply from Genesis Energy;
- Change your meter type or configuration to a non-eligible smart meter;
- Change premises;
Genesis Energy may charge you an early cancellation fee of up to $600 (excluding GST) per ICP which will be charged to your Genesis Energy bill.
- Fixed prices do not apply:
- If Genesis discovers an error in the prices;
- To Genesis Energy’s special fees and charges;
- To any government, regulatory, industry body levies and/or charges;
- If any information you gave us is incorrect;
- If any information relating to your meter type is incorrect;
- If your meter type or pricing plans changes; and/or
- Unless otherwise stated, if you move premises, in which case the standard prices for the network, meter type and pricing plan for your new premises will apply for the remainder of the term.