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Fly Buys Special Offer Terms and Conditions as at 27 August 2018
Offer Details
To be eligible, for the Fly Buys offer, you must be a new or existing Genesis Energy residential customers who signs up to a 12 or 24 month Price Park Plan for electricity and/or gas (each, a Plan) on or before 30 September 2018 and:
have received this offer by way of:
an email or letter from either Genesis Energy or Fly Buys containing this offer; or
a call from our outbound call centre or the Genesis Energy Customer Excellence Centre; or
by registering your Fly Buys number through the Genesis Energy website; together the "Communications";
be on a standard single-phase residential connection and not on an embedded network;
be the customer named on this offer and the Genesis Energy bill with a corresponding Fly Buys membership number.
The Offer may vary and will depend on the offer set out in the Communications you received. As such:
If the Communications state that you are entitled to receive Fly Buys bonus points, you will receive the value of bonus points as stated in the Communications;
If the Communications state that you are entitled to a multiplier on top of the standard Fly Buys earn rate (the standard earn rate is 1 point for every $50 you spend with Genesis Energy), subject to you joining Genesis Energy you may be entitled to the stated multiplier for the stated period ("Multiplier"). The Multiplier is not applied to any bonus points.
These Fly Buys points will be allocated to your Fly Buys account following the payment of your first Genesis Energy bill for your applicable Plan.
Multipliers will only apply to every $50 the customer spends on energy with Genesis Energy, as billed by Genesis Energy (excluding bonus points) while:
You remain a Genesis Energy residential electricity customer;
You remain a Fly Buys member;
Genesis Energy remains a Fly Buys partner;
You don't move to a buying group or embedded network, or become a pre-paid customer; and
In the case of Multipliers and bonus points related to dual fuel, while you remain a dual fuel customer.
This FH Offer is not available in conjunction (in part or in whole) with any other offer from Genesis Energy unless previously agreed to.
This FH Offer is not transferable, refundable or redeemable for cash.
Genesis Energy reserves the right to amend these terms and conditions in any way up to the expiry of this FH Offer.
If these terms are inconsistent with any of Genesis Energy’s other applicable terms and conditions as set out below, then these terms will prevail to the extent of any inconsistency, except to the extent that these terms are inconsistent with Genesis Energy’s Standard Terms and Conditions, then those Genesis Energy’s Standard Terms and Conditions will prevail.
All new customer applications are subject to a credit check.
A 0.7% processing fee applies to each credit or debit card transaction.
If the FH Offer and/or Fixed Plan includes any bill credits, only one bill credit will be credited per customer and/or per home during the Offer period.
Entry into this FH Offer implies full acceptance of all the terms and conditions of the Offer.
Genesis Energy's Standard Terms and Conditions apply and, where applicable, Genesis Energy's LPG Terms and Conditions, Genesis Energy's Direct Debit and/or Credit Card Terms and Conditions. Please refer to
here
for further terms and conditions that may also apply to this Offer. Any changes to any such applicable terms and conditions during the period of your fixed term will not take effect until after your initial fixed term has expired, unless such changes are imposed by law.
General
The offer is not transferable, refundable nor redeemable for cash. If any of the exclusions apply or if you are otherwise no longer eligible, you will not be entitled to a substitute of any value.
Multipliers will end 12 calendar months after the date the customer's first Genesis Energy electricity bill is generated, and only the standard earn rate will apply from that/those date(s).
In addition to these terms and conditions, the Genesis Energy standard terms and conditions of energy supply apply.
Genesis Energy reserves the right to amend these terms and conditions in its absolute discretion.
Fly Buys terms and conditions apply. Genesis Energy does not guarantee the collection rates or the redemption of points or that certain products or services will be offered by Fly Buys.
This FH Offer is not available in conjunction (in part or in whole) with any other offer from Genesis Energy unless previously agreed to.
This FH Offer is not transferable, refundable or redeemable for cash.
Genesis Energy reserves the right to amend these terms and conditions in any way up to the expiry of this FH Offer.
If these terms are inconsistent with any of Genesis Energy’s other applicable terms and conditions as set out below, then these terms will prevail to the extent of any inconsistency, except to the extent that these terms are inconsistent with Genesis Energy’s Standard Terms and Conditions, then those Genesis Energy’s Standard Terms and Conditions will prevail.
All new customer applications are subject to a credit check.
A 0.7% processing fee applies to each credit or debit card transaction.
If the FH Offer and/or Fixed Plan includes any bill credits, only one bill credit will be credited per customer and/or per home during the Offer period.
Entry into this FH Offer implies full acceptance of all the terms and conditions of the Offer.
Genesis Energy's Standard Terms and Conditions apply and, where applicable, Genesis Energy's LPG Terms and Conditions, Genesis Energy's Direct Debit and/or Credit Card Terms and Conditions. Please refer to
here
for further terms and conditions that may also apply to this Offer. Any changes to any such applicable terms and conditions during the period of your fixed term will not take effect until after your initial fixed term has expired, unless such changes are imposed by law.