Genesis Terms | Genesis NZ

Offer Details

Eligibility, Exclusions, Termination and Expiry

The pricing provided under the Offer is based on your location, meter type and configuration. If it is subsequently found that you do not (or no longer) meet the above eligibility criteria or if you move house, Genesis Energy may remove you from the Offer. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered (as applicable) Genesis Energy's:
1. standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply; and/or
2. standard pricing for your natural gas region on its standard terms and conditions of energy supply.
If, before the end of the term, you:
1. switch from, or stop getting your energy supply from Genesis Energy;
2. change your meter type or configuration;
3. change address;
4. voluntarily move from your Plan to Genesis Energy's standard pricing or another plan,
Genesis Energy may charge you an early cancellation fee:
1. if the Offer and/or Plan includes any bill credits, of up to the value of the bill credit provided by Genesis Energy to you upon both acceptance of the Offer and any subsequently received; or
2. in all other cases, of $150 (including GST) per fuel type.
If Genesis Energy is unable to supply the applicable energy at your new address, Genesis Energy will not charge you an early cancellation fee.
Fixed prices do not apply:
1. if Genesis Energy discovers an error in the prices;
2. to Genesis Energy's special fees and charges;
3. to any government, regulatory, changes in network charges, industry body or Electricity Authority levies and/or charges
4. if any information you gave us is incorrect;
5. if any information relating to your meter type is incorrect;
6. if your meter type or pricing plan changes; and/or
7. unless stated otherwise, if you move home, in which case the standard prices for the network, meter type and pricing plan for your new home will apply for the remainder of the term.
At the expiry of the Plan, you will be charged the standard applicable prices in effect at that time.

General

COVID-19 UPDATE

Fly Buys Members Exclusive Genesis Energy Offer Terms and Conditions as at 30 April 2018