Special Fees

We sometimes have to bill for services over and above your normal power or gas supply charges.

So to help avoid unexpected costs, we have listed our service fee pricing schedule.

If you have any questions or would like to obtain a copy of this fee schedule, please email us or call us on 0800 300 400.

Special Fees

Meter fees
All prices include GST
Electricity Gas
Final meter reading fee $25.55 $25.55
Special meter reading fee $25.55 $25.55
Disconnection - Standard Meter (includes standard reconnection fee) $92.00 $92.00
Disconnection - Advanced Meter (includes standard reconnection fee) $12.27  
After-hours reconnection $30.67 $35.78
Reconnection only $30.67 $35.78
Permanent disconnection $140.00 Quoted
Temporary disconnect and reconnect for safety Quoted Quoted
Meter site verification $140.00 $140.00
Meter accuracy test (per meter)* $250.00 $250.00
Meter resealing fee $115.00 $115.00
Meter relocation / shifts $180.00 Quoted
Combine and centralise metering $180.00 Quoted
Meter replacement $180.00 Quoted
Meter configuration change $180.00 Quoted
Meter capacity change (Upgrade/Downgrade) $180.00  
Remote registers Quoted Quoted
New connection $322.00 Quoted
Attendance fee $51.11 $51.11
Gas meter and service removal   Quoted
Site revisit   $70.00
Gas meter remove / alter / change   Quoted
Gas hang meter   Quoted
Distributed generation    
Meter and installation fee $100.00  
Payment dishonour $10.22 $10.22
Payment Administration Fee (for payment made over the counter) $1.20 $1.20
Credit card processing fee 0.7% of total payment 0.7% of total payment
Debt recovery agency fees Quoted Quoted
Bond (if required) $150.00 $100.00
Broken payment arrangement fee $26.09 $26.09

Other important information

  • Additional fees may apply for other related services not listed on this pricing schedule. These services will be priced on application.
  • Our service fee pricing schedule relates to services that are not part of your everyday power or gas supply.
  • Prices include GST.
  • The Prompt Payment Discount does not apply to Special Fees.
  • Prices are effective 13 August 2015 and are subject to change in accordance with
    Genesis Energy's terms and conditions for energy supply.
  • Quoted means a price will be given to you when the service is required. Multiple ICPs may incur additional charges.
  • *If the test result shows that your meter has an inherent fault, you will not be charged the meter accuracy test fee.
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