How to Order an LPG Bottle

We offer multiple ways for you to order your refills:

Energy IQ - Register or login here.
Online order form via our website.
Energy IQ Mobile app - download here.
Call us and follow the steps through our IVR to order your bottles – Make sure to have your customer number handy.
Still need some help? Feel free to talk to one of our Kiwi based crew, Monday to Friday 8am-8pm on 0800 300 400.

Gas bottles for household use are too large to take to a refilling station (unlike 9kg bottles used for barbecues etc.) When your gas bottle is empty, you will need to arrange for your bottled gas provider to refill it for you.

Use the available channels to place an order and we’ll deliver a full bottle on the next available delivery day in your area, excluding weekends and public holidays.

If you require an urgent delivery an extra fee is payable in addition to the standard delivery charge. Please contact us on 0800 300 400 to confirm time and costs for urgent delivery.