I’ve gone to the app store, but I can’t see the Energy IQ app/Genesis App

Android 
The Energy IQ app works on Android 5.0 (Lollipop) and above. If you have an older Android phone or operating system, you won’t be able to download the Energy IQ app.
 
Apple (iOS)
The Energy IQ app works on iPhone 5 and iOS 11.0 or later. If you have an older iPhone or operating system, you won’t be able to download the Energy IQ app.
 
If you can’t download the app, you can still use the web version of Energy IQ.