When it comes to paying your bill, we have a number of ways to help with a choice of easy payment options.

*0.7% credit card processing fee applies to each credit card transaction from 1 June 2014.

^$1.20 payment administration fee applies from 1 June 2014.

Understand Your Small Business Bill

View the small and medium business bill below by simply moving your mouse over the coloured question marks to find out more about each section.

Use the tabs at the top to move between the pages.

Alternatively you can download this guide as a PDF.

Understand Your Residential Bill 1 - Genesis Energy NZ
Understand Your Residential Bill 2 - Genesis Energy NZ
Understand Your Residential Bill 3 - Genesis Energy NZ

Understand Your Commercial & Industrial Bill

View the commercial and industrial business invoice below by simply moving your mouse over the coloured areas to find out more about each section.

Use the tabs at the top to move between the pages.

Alternatively you can download this guide as a PDF.

Understand Your Residential Bill 1 - Genesis Energy NZ
Understand Your Residential Bill 2 - Genesis Energy NZ
Understand Your Residential Bill 3 - Genesis Energy NZ
Understand Your Residential Bill 3 - Genesis Energy NZ
Understand Your Residential Bill 3 - Genesis Energy NZ
Understand Your Residential Bill 3 - Genesis Energy NZ
Understand Your Residential Bill 3 - Genesis Energy NZ

Take Control of Your Power Bills

We know that factors such as weather, holidays and changes in seasons mean that your energy usage and the amount you pay on your bills can vary.

All you need to know about Control-a-bill:

  • Control-a-bill lets you take control by evening out your payments so you pay the same amount for each bill
  • You can choose when you pay by direct debit (either weekly, fortnightly or monthly)
  • You'll get your 10% prompt payment discount (on natural gas and electricity) when you pay on time
  • You'll get an additional 5% on top of the 10% prompt payment discount if you are a Dual Fuel customer – that's 15% off your total bill
  • Now and then we'll make sure your usage and payments are on track, and it's easy to make adjustments

Already a customer? Call us on 0800 300 400 to set up over the phone and work out the energy payment amount you'll pay on each bill.

Want to know more? Read our FAQs below:

What is Control-a-bill?
What's the difference between Control-a-bill and EvenPay?
Am I eligible for Control-a-bill?
What if I'm an existing customer and want to sign-up to Control-a-bill?
More FAQs

Update My Business Account Details

At Genesis, we recognise the importance of ensuring your business details are up to date.

If your business details have changed recently complete the form below and one of our Specialist Business Team representatives will contact you within five working days.

Genesis has adopted this Privacy Policy to ensure that we handle personal information in accordance with the Privacy Act 1993.