LPG refill request form for home

Please complete the below form to place an order for your LPG bottle(s) refill. If you have run out of LPG completely and require an urgent order, please call us on 0800 300 400 and we'll arrange this for you. For business customers, please use our Business LPG order form.

If you're already a customer you can also order your 45kg LPG gas bottle refill in minutes through My Account or the Genesis Energy Mobile App.


Fields marked with an * are mandatory


Based on your bill type, you will have a customer number (e.g. 1012345678) or customer ID (e.g. SMIJOH)  on the top right hand side of your bill.

Do you have a dog?:*


If yes, please ensure that your dog is secured to enable safe and easy access.

Is a key or security code required for delivery?:*


If yes, we will be in touch with you shortly to discuss access details.

Number of LPG gas bottles required:*

Size of gas bottles:*


Please provide information regarding any potential delivery issues (Character Length: 500).