Holidays Act remediation

If you worked for Genesis between 1 April 2012 and 31 July 2018 you may be eligible for a remediation payment.


Like many New Zealand employers, Genesis has identified issues that mean some of our employees have had their leave payments calculated incorrectly due to challenges with the interpretation and application of the Holidays Act 2003.

We’ve undertaken a thorough investigation of these issues using a third-party independent specialist, Ernst and Young, and our methods and calculations have been reviewed by the Ministry of Business, Innovation and Employment (MBIE) Labour Inspectorate. These calculations have been completed up to 31 July 2018 and we’ve identified which employees have been underpaid (we aren’t asking for over payments to be repaid).

If you worked for Genesis between 1 April 2012 and 31 July 2018 you may be eligible for a remediation payment

We are proactively contacting some former employees, however if you haven’t heard from us and worked for Genesis during this time, please complete the registration form below so we can check if you’re due a payment.

How we'll look after your information

We’ll hold your data until all remediation payments have been completed. If you’re not eligible for a payment, we’ll delete your details. If we’ve made a payment to you, we’ll hold your information on file for 6 years from the date of payment, at which point it will be deleted.

Supporting information checklist

There are a few documents that are needed to progress your registration. We cannot process your submission without these items.

  • Bank account details and proof of your account
  • IRD number and Tax Code
  • Digital copy of a completed IR330 form. This is the form used to advise us of your tax code
  • Digital copy of a completed KS2 form. This is the form used to advise us of your KiwiSaver contribution rate
  • Photos of accepted ID (driver licence, 18+ card, firearms licence, birth certificate, Immigration NZ work visa, or passport)

Contact information

There are two ways to get hold of the team.

Email us at [email protected] or call us on 0800 246 543 between the hours of 9am and 3pm, Monday to Friday.


By providing your personal information in this form, (including the detail regarding a deceased estate or that of a former employee you are authorised to act on behalf of), you consent to Genesis to use and disclose the information to our third party suppliers, to the extent that it is required to assess whether you have been paid correctly in accordance with the Holidays Act 2003 and to process any payment to you. We will not use or disclose the personal information collected in this form for any other purpose. Once a payment has been made your information will be retained for 6 years in accordance with legal requirements. If you are not eligible for any payment we will delete your information from our records, once all remediation payments have been completed. If you do not provide the information requested in this form, we may not be able to process your registration. You can also email us at [email protected]

Remediation payment registration form

This information will be used to match you to our employment data.

If you are completing this form on behalf of another person, or a deceased estate, please use their details for the main part of the form, and complete the relevant section with your information.