Treat yourself before your Brownie Points expire

Each Brownie Point lasts for 3 years from the time you collect it. On your monthly bill we’ll let you know if you have Brownie Points which are due to expire within one month. Make sure you keep an eye on your bill to see if you have points expiring.

Where can I find points expiry information on my bill?

On your bill we summarise the number of Brownie Points you’ve earned since your last bill. On the bottom of this summary if you have points due to expire you’ll be shown how many points and when they are due to expire. We’ve included an example below:


OPENING BROWNIE POINTS BALANCE

3180 pts
12 Aug 2011Thanks! You paid your bill on time. Statement #12345678910 pts
12 Aug 2011You saved trees by getting your bill electronically.50 pts
12 Aug 2011Your everyday usage earned points. Statement #12345678910 pts
14 Aug 2011You saved paper and petrol by paying electronically.10 pts
4 Sept 2011You logged into our website to check My Account.20 pts



CLOSING BROWNIE POINTS BALANCE AS AT 11 Sept 2011 3208 pts
Brownie Points due to expire on 31 Oct 201180 pts

Brownie Points terms and conditions apply.