Treat yourself before your Brownie Points expire
Each Brownie Point lasts for 3 years from the time you collect it. On your monthly bill we’ll let you know if you have Brownie Points which are due to expire within one month. Make sure you keep an eye on your bill to see if you have points expiring.
Where can I find points expiry information on my bill?
On your bill we summarise the number of Brownie Points you’ve earned since your last bill. On the bottom of this summary if you have points due to expire you’ll be shown how many points and when they are due to expire. We’ve included an example below:
OPENING BROWNIE POINTS BALANCE
|12 Aug 2011||Thanks! You paid your bill on time. Statement #123456789||10 pts|
|12 Aug 2011||You saved trees by getting your bill electronically.||50 pts|
|12 Aug 2011||Your everyday usage earned points. Statement #123456789||10 pts|
|14 Aug 2011||You saved paper and petrol by paying electronically.||10 pts|
|4 Sept 2011||You logged into our website to check My Account.||20 pts|
|CLOSING BROWNIE POINTS BALANCE AS AT 11 Sept 2011||3208 pts|
|Brownie Points due to expire on 31 Oct 2011||80 pts|