Contact us
Call toll free on:0800 155 010
Fax: 0800 155 989
Monday - Friday, 8am - 5pm
Sign-up for our electricity, natural gas or bottled LPG:
Find out moreSign-up for our electricity, natural gas or bottled LPG:
Find out moreManage your account online:
Find out moreTo make life easier for you, we’ve set up My Account - a dedicated online space where you can manage your Genesis Energy account(s) from the comfort and convenience of your computer, any old time you like, 24/7.
Get yourself registered for My Account. It’s the quick ‘n easy way to:
There’s also loads of info on stuff like: paying your bill, understanding your bill, reading your meter and submitting a meter reading.
Fax: 0800 155 989
Monday - Friday, 8am - 5pm