Prepay Electricity
What is InCharge?
InCharge is Genesis Energy's prepay electricity system. It's designed to make it easier for you to control your electricity usage.
You can top up your meter at your nearest authorised outlet. View outlets here
InCharge Merchants.pdf
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What happens when you top up your meter?
You'll receive a 20 digit top up code that you enter into your keypad. The minimum top up is $20 and the maximum purchase is $300.
Taking away the guesswork
The display on your Genesis Energy InCharge meter take the guesswork out of buying electricity. You can see exactly how much electricity credit you have remaining, and your display unit gives you easy to understand information.
Don't run out of credit
Your Genesis Energy InCharge meter tells you if your credit is running low. You'll get plenty of warning before you run out of electricity, plus enough credit to ensure your electricity doesn't run out after hours.
Your low-credit early warning
If your credit falls to $10, you'll hear a low-volume warning tone for two minutes. You can turn off this sound by pressing any button on the keypad. The warning tone will repeat every half-hour until a button is pressed, but will not sound between 10pm and 8am.
Find out how many days you've got left
Your InCharge meter can tell you approximately how many days of credit you have left, based on your last seven days of usage. You can also see how much electricity you used yesterday, last week and last month, in dollars and cents.
Public Holidays - Reminder to top up
Some of our InCharge outlets are closed for public holidays e.g. Christmas day, Boxing day, Good Friday, Easter Monday and Labour day. Check you have plenty of credit available before any public holidays to ensure your electricity supply.
If you run out of credit on Christmas day, Boxing day, New Years day, 2nd January and Anzac day, your electricity supply will not stop. If you run out of credit on any other public holidays such as Good Friday, Easter Monday, Labour day, Waitangi day, Queen’s birthday and your local Anniversary day, your electricity supply will stop if there is no credit available.
For information on Genesis Energy’s residential Classic and Household pricing plans, which are billed monthly, please click here.
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