At Genesis Energy we want to make sure you are on the best pricing plan for your energy needs.

That’s why we’ve introduced our Price Plan Check. Each year we’ll let you know how much electricity you’ve used in the previous 12 months and what our plan options are - so you can decide if you’re still on the most economical pricing plan for your home.

Below we’ve explained the differences between our two residential pricing plans so you can check whether you’re on the best plan for your household.

Classic Plan

The Classic Plan is our low fixed-charge plan and is generally the best plan for customers who use 8,000 kWh or less of electricity each year (9,000 kWh or less for lower South Island*). The lower daily fixed charge** on this plan compared to the Household Plan means that it is usually more cost-effective for lower energy users. This plan is only available for primary residences - not holiday homes and other properties you may own.

Household Plan

The Household Plan is generally the best plan for customers using more than 8,000 kWh each year (9,000 kWh or more for lower South Island*). The lower variable charge(s) on this plan compared to the Classic Plan means that it is usually more cost-effective for higher energy users.

Find out more about our different pricing plans.

How do I check if I’m on the best plan?

If you are already our customer, and have been in your home for more than 12 months, we’ll be in touch every year to let you know your previous 12 months energy usage. You can then check you are on the most economical pricing plan for your home.

To move plans

To move from the Classic Plan to the Household Plan please complete this form

To move from the Household Plan to the Classic Plan please complete this form

If you’d like some help checking if you are on the best electricity plan, please call us on
0800 300 400, Monday to Friday 7.00am - 9.00pm and Saturday 8.00am - 5.00pm.

*9,000 kWh per year for homes in the lower South Island, 8,000 kWh per year for the rest of New Zealand. Refer to area map.

**Under electricity regulations the maximum daily fixed charge is 30 cents per day excluding GST after any applicable discounts have been applied. Genesis Energy’s daily fixed charge is 33.75 cents and includes GST and our 10% prompt payment discount.