Special Fees
We sometimes have to bill for services over and above your normal power or gas supply charges. So to help avoid unexpected costs, we have listed our service fee pricing schedule.
If you have any questions or would like to obtain a copy of this fee schedule, please email us or call us on 0800 300 400.
Special Fees
| Meter fees
All prices exclude GST. |
Electricity | Gas | Electricity
and Gas* |
|---|---|---|---|
| Final meter reading fee | $22.22 | $22.22 | $22.22 |
| Special meter reading fee | $22.22 | $22.22 | $22.22 |
| Attendance fee | $44.44 | $44.44 | $88.89 |
| Disconnection - Standard Meter (includes standard reconnection fee) | $80.00 | $80.00 | $160.00 |
| Disconnection - Advanced Meter (includes standard reconnection fee) | $10.67 | ||
| After-hours reconnection (plus reconnection fee) | $26.67 | $31.11 | $57.78 |
| Reconnection only | $66.67 | $71.11 | $137.78 |
| Meter site verification | $22.22 | $22.22 | $22.22 |
| Meter accuracy test (per meter)** | $115.56 | $115.56 | |
| Meter resealing fee | $88.89 | $88.89 | |
| Meter change | $48.00 | Quoted | |
| Meter relocation / shifts | $62.22 | Quoted | |
| Temporary builder's supply | Quoted | ||
| Temporary disconnect and reconnect for safety | Quoted | Quoted | |
| New connection | Quoted | Quoted | |
| Meter removal | $53.33 | $120.00 | |
| Combine meters | $80.00 | Quoted | |
| Add meter | $53.33 | Quoted | |
| Permanent disconnection | $53.33 | Quoted | |
| Meter replacement | $44.44 | Quoted | |
| Meter configuration change | $53.33 | Quoted | |
| Remote registers | Quoted | ||
| Gas | |||
| Gas meter and service removal | Quoted | ||
| Site revisit | $31.11 | ||
| Gas meter remove / alter / change | Quoted | ||
| Gas hang meter | Quoted | ||
| Distributed generation | |||
| Administration fee | $100.00 | ||
| Meter and installation fee | Quoted | ||
| Administration | |||
| Payment dishonour | $8.89 | $8.89 | $8.89 |
| Credit check | $4.35 | $4.35 | $4.35 |
| Debt recovery agency fees | Quoted | Quoted | Quoted |
| Bond (if required) * | $150.00 | $100.00 | $200.00 |
| Broken payment arrangement fee | $26.09 | $26.09 | $26.09 |
Other important information
- Additional fees may apply for other related services not listed on this pricing schedule. These services will be priced on application.
- Our service fee pricing schedule relates to services that are not part of your everyday power or gas supply.
- Prices exclude GST.
- The Prompt Payment Discount does not apply to Special Fees.
- Prices are effective 23 May 2005 and are subject to change in accordance with
Genesis Energy's terms and conditions for energy supply. - Quoted means a price will be given to you when the service is required. Multiple ICPs may incur additional charges.
- * GST not applicable. Applies to both residential and commercial properties.
- ** If the test result shows that your meter has an inherent fault, you will not be charged the meter accuracy test fee.