COVID-19 UPDATE

An update from us on COVID-19 and what we’re doing to help NZ, our customers and our people. Read the update

Vulnerable customers

If you or someone in your home is reliant on electricity because of your age, health or disability, it’s important that you let us know.
 
Chat with us so we can flag your account as vulnerable.
 
Genesis provides a wide range of services to support those who are vulnerable, or who simply need help controlling and managing their power bills.
 
View the ways that we can help you through our Vulnerable Care Package.